thehookahclub.co.uk

4.4
4.4 Based on 59 reviews

UK Hookah vendor , Supplying the best hookahs from around the world at the best prices...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

59 Reviews

5 Star
85%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

Mykola Kolchev
Finally I found good tobacco in UK and placed an order. Unfortunately not everything what I ordered

Finally I found good tobacco in UK and placed an order.
Unfortunately not everything what I ordered was in stock, so we just swapped it for a different tobacco.
Had problems with Royal Mail (as usual), but finally it arrived!
“Must have” tobacco in original packaging, other tobacco sealed on bags, and I understand why, simply buying 1 kg and selling 100 grams.
Absolutely great communication and I had additional tobacco as present🤝
Great service sir, keep going👍
I’ll definitely order some more!

5
Date of experience: Apr 12, 2026
Mykola Kolchev
Finally I found good tobacco in UK and…

Finally I found good tobacco in UK and placed an order.Unfortunately not everything what I ordered was in stock, so we just swapped it for a different tobacco. Had problems with Royal Mail (as usual), but finally it arrived!“Must have” tobacco in original packaging, other tobacco sealed on bags, and I understand why, simply buying 1 kg and selling 100 grams.Absolutely great communication and I had additional tobacco as present🤝Great service sir, keep going👍I’ll definitely order some more!

5
Date of experience: Apr 11, 2026
Faviola
A Fantastic Store

I took a big risk and ordered £375 worth of Shisha tobacco on my first order And can I just say, they exceeded my expectations, customer service is fantastic, the items arrived the next day with no issues Would recommend to all shisha fanatics

5
Date of experience: Apr 09, 2026
Natalia
Order number 27 …. Many more to come

This is my 27th order with this brand and I can’t help but leave more positive reviews I know many of my friends and family who have ordered and all of them have had great things to say, they’re the only company in the UK that does Russian, German & American shisha tobacco Great customer service, great products, fast Shipping

5
Date of experience: Apr 02, 2026
Vladyslav Mizin
Great service,responsible staff,fast…

Great service,responsible staff,fast communication.

5
Date of experience: Mar 19, 2026
Anice Kamikaze
DO NOT BUY!

DO NOT BUY!I brought £65’s worth of flavour and in return I got 4 small packets of berry! I could have brought this from my local store for £3 each. I left emails and trying to call but got no response!Finally I got a response after 3 week and I explained what had happened and once again no response!!!

1
Date of experience: Mar 01, 2026
Mo Yusuf
Great service

Great service, fast delivery, can’t complain whatsoever, let’s not forget the variety of flavours Would highly recommend to all shisha fanatics

5
Date of experience: Dec 07, 2025
babbar
I ordered hookah flavours from this…

I ordered hookah flavours from this so-called “company” on 02/12/2025, paid for T48 delivery, and expected my order in two days. Instead, Royal Mail sent me a fee notice because the seller didn’t even bother to pay the postage—despite charging me £3.49 for it. That tells you everything you need to know. This outfit operates with the competence of a back-alley stall and the professionalism of a joke. If this is how they run their business, they shouldn’t be running one at all.

1
Date of experience: Dec 02, 2025
C williams
Sent package when arrived wasnt even… date was in november 2025

Sent package when arrived wasnt even 1kg and in a plastic bag written on it with flavour, sent it back through evri and they lost my parcel company wouldnt even give me a refund you cannot get hold of them and when googled the address it is not a proper buisness they are selling from there home,.... AVOID AT ALL COST, unfortunatly ive lost out on £50..🤬

1
Date of experience: Nov 21, 2025
Michelle
Very pleased with this shop

I know there are negative reviews from customers who received a re-packaged Shisha molasses, but from what I understand these always come in 1kg tubs and seller has to re-package it to smaller amounts. I ordered 1kg of Al Fakher molasses and within 3 days I received just that in its original packaging. Top 🌟.

5
Date of experience: Aug 06, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More