theindependentpharmacy.co.uk

4.7
4.7 Based on 506 reviews

The Independent Pharmacy is an Online Pharmacy and Online Doctor service specialising in Men's, Women's, and Travel Health. We offer online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods a...

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Average Rating

4.7

/
5

506 Reviews

5 Star
88%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

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Review Time

Peter Will
Making an order was nice and simple and excellent communication throughout the ordering process. I w

Making an order was nice and simple and excellent communication throughout the ordering process. I was also updated regularly on the delivery service, which arrived on the expected delivery date.

5
Date of experience: Mar 01, 2026
JulieO
A really great service, especially when it can be so difficult to see a doctor. I have a recurring

A really great service, especially when it can be so difficult to see a doctor.
I have a recurring ear problem which needs antibiotic drops to get rid of it. They work almost immediately.
The only down side to the service is that it can take a little while for the medication to be posted and arrive.
I ordered my medication on a Saturday and it was only approved on the Monday and arrived on Wednesday by Royal Mail.

5
Date of experience: Feb 26, 2026
They are very good value for money quick with responses and diagnoses, definitely I will buy from th

They are very good value for money quick with responses and diagnoses, definitely I will buy from them again. Great to do business with

5
Date of experience: Feb 12, 2026
Abdul
Really impressed with The Independent Pharmacy. I ordered an amorolfine nail lacquer for a fungal to

Really impressed with The Independent Pharmacy. I ordered an amorolfine nail lacquer for a fungal toenail and it was dispatched very quickly. What stood out was the follow-up support clear emails with do’s and don’ts, how to use the product properly, and helpful information about the condition. It didn’t feel like they just sold a product and disappeared the aftercare and guidance felt professional and reassuring. Overall, a better service than I expected.”

5
Date of experience: Feb 02, 2026
Mirko57

5
Date of experience: Dec 09, 2025
Casey
No medication received and no refund

I did not receive my medication (it was an approved order) and did not get a refund. My recent experience with this service has been very unsatisfactory.

1
Date of experience: Dec 09, 2025
anguigui
Outstanding service and prompt delivery

I had a wonderful experience with the service. I ordered ear spray because I couldn't get a doctor's appointment, and it arrived two days earlier than expected. I will definitely return as a customer if needed. This has been the best online pharmacy I have used to date.

5
Date of experience: Dec 08, 2025
LL94
Prompt and dependable service

This service has proven to be exceptionally helpful and efficient. The questions asked are straightforward, the product recommendations are on point, and they provide photos when needed along with rapid shipping. It has become my go-to for specific health concerns. I would highly recommend it and wish my local healthcare providers were this efficient.

5
Date of experience: Dec 07, 2025
Nozzixx
Easy prescription process but delivery issues

The prescription process was straightforward, but the delivery via a certain service was not very reliable. When I reached out to the customer support team for an update, I received a brief reply indicating that I hadn't paid for express shipping and that standard shipping could take up to five days, although I thought the delivery was supposed to be quicker. My mistake.

4
Date of experience: Dec 05, 2025
RanoDag
Disappointing experience

I ordered an item with guaranteed next-day delivery, but it was supposed to arrive yesterday (via a specific courier) and still hasn't shown up. This was my first time using the service, and I'm quite disappointed.

1
Date of experience: Dec 04, 2025

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Business Details

  • The Independent Pharmacy is an Online Pharmacy and Online Doctor service specialising in Men's, Women's, and Travel Health. We offer online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We want to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy & Online Doctor available. We want our customers to feel confident to contact us for advice and make purchases from us.

    Visit us at: www.theindependentpharmacy.co.ukSee more

  • email support@theindependentpharmacy.co.uk
  • call 03332200519
  • language https://www.theindependentpharmacy.co.uk

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