Review Time
I ordered the sink play for my son and he loved it. However, the tap stopped working after he played a few times which was a disappointment. We tried to contact the customer service and emailed a lot of times but no response as it hadn't been even a month since we received it. I wouldn't buy any toy from this company. I ended up ordering another one from a different company. I definitely don't recommend this place. We wasted our time and money.
Warning - Have you also had issues with this company? It's important to report them through the platform; the more reports, the better the chances of action being taken - search for "report merchant on the platform".
------
The item received was entirely different from the images. The quality is terrible, they are not responding to emails, and now they appear unreachable. What are my options? This feels like a scam; steer clear of this company!
The order took an excessive amount of time to arrive from overseas, and I received no shipping estimate or notification regarding the lead time. Additionally, the frames do not accommodate a standard 8.5x11 sheet of paper! The quality is subpar; I strongly advise against purchasing, as this feels like a scam.
Extremely disappointing experience. A pillow cover that was quite expensive and advertised as 100% cotton and hand-painted turned out to be a poorly printed piece made from the worst synthetic material I have ever encountered. I placed the order at the beginning of December, and the site promised delivery by Christmas, but it only arrived on January 9. The company’s website gives the impression of being based in the UK and uses aggressive social media marketing, but it’s truly disappointing. What I received was of very poor quality, inadequately packaged, and shipped from abroad. I’m questioning the legality of this transaction and am unsure how to proceed with getting a refund.
This feels like a scam. I haven't received the item; it appears it never even shipped. They just emailed me to ask if my kids are enjoying their gifts after effectively ruining our Christmas. It's hard to believe. I'm not sure what to do now; I want my money refunded.
I regret not checking the reviews beforehand. This is not what I expected. I ordered a product, believing it was from a UK website. It's still stuck in China, being transferred between airports... I recommend purchasing from a different seller.
After a long wait for my items, one arrived severely damaged. The overall quality was lacking (no branding on the packaging, cheap materials, etc.), and despite reaching out to the support team, I have yet to receive a response. This has been a very disappointing experience.
I waited a long time for my items, and when they finally arrived, one was severely damaged. The overall quality was very poor (no branding on the packaging, cheap materials, etc.), and after contacting the support team, I received no response. This has been quite disappointing.
Initially, I felt anxious after ordering due to the reviews, but both Doodle art boards arrived safely after about two weeks from overseas. They work really well and require adult supervision since they connect to a power supply. They definitely can't get wet! I had a lot of fun testing them. While I think they are overpriced, they perform well, and my grandchildren will enjoy using them and seeing their artwork glow.
Claim your business profile now and gain access to all features and respond to customer reviews.