Name: thenile.co.nz
Telephone: 000000000
Rating: 4.7

NB Guest

Invited by Nile to preorder a book..

Invited by Nile to preorder a book I wanted, then waited and waited.. so two months later and still no book. When I requested an accurate delivery date, they just kept moving the dates, not once but multiple times, until eventually I asked for a refund, so 1 star for that process, although yet to see money back. Very very poor communication and almost indignant responses from Nile that they can’t help the distributor delay that was beyond their control, oh, well ok, so don’t sell something you haven't got. Or at least make it very clear there is a substantial delay. Really disappointing.

Date of experience: Apr 22, 2025

Frances Coleman Guest

10 months ago

Really impressed with the speed of the…

Really impressed with the speed of the dispatch and delivery. Great range of books and there was an excellent sale, with one book about $6 that’s usually near $20

Date of experience: Apr 18, 2025

Ruby Anderson Guest

10 months ago

The purchase was easy

The purchase was easy, delivery was super fast and packaging was great. Would have rated 5 stars though the courier company needs to be aware package contains books. This was left outside exposed and in heavy rain. Fortunately only the box was soaked the book was fine as it was a gift.Reference 13267810

Date of experience: Apr 17, 2025

Charlee Coleman Guest

10 months ago

The delivery was fast

The delivery was fast, packaging was great. Love the pink leather on the bible, I thought inside would be white bible but other than that it was great overall.

Date of experience: Apr 16, 2025

Beverly Smith Guest

11 months ago

My book wasn't delivered

My book wasn't delivered. I contacted the nile who said sorry its the delivery company's issue. Contacted them and they simply said we delivered it sorry, you're issue. So I'm stuck with no book and no refund. Lack of assistance and remedy is frustrating and disappointing.