thenile.co.nz

4.7
4.7 Based on 161 reviews

All your online shopping needs are at TheNile.co.nz. Free shipping on all orders!...

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Average Rating

4.7

/
5

161 Reviews

5 Star
87%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
5%

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Review Time

Elizabeth Weight
You won’t be disappointed

Excellent range of books. Emails very helpful. Splendid service and good prices. Thank you for the effort. You are my chosen online book shop.

5
Date of experience: Oct 28, 2025
Teresa Hurley
Great pricing

Great pricing, super fast shopping,prompt order release.

5
Date of experience: Oct 28, 2025
Kathleen
The book I ordered was great and it…

The book I ordered was great and it took no time at all to receive it

5
Date of experience: Oct 28, 2025
Natasha Wilson
Easy to deal with

Had the product I was after at a good price, it was to order, and delivery was quick.

5
Date of experience: Oct 28, 2025
Mrs Diana Duder
My top 3 website for book purchases

The Nile has excellent pricing and quick service. Highly recommend13748833

5
Date of experience: Oct 24, 2025
Pamela Delacey
Great!

I have been dealing with The Nile for years, and have always been confident and satisfied with their service. Goods always arrive quickly, excellently packaged. Thank you The Nile.

5
Date of experience: Oct 23, 2025
Erin Kingsleigh-Smith
Poor customer service

Very unsatisfactory experience with The Nile NZ. I had two books on pre-order, the order was originally placed on 29 August, with the books expected to arrive by the end of September. I wanted one of the books for a birthday gift in November, so felt confident ordering and that I would receive the books in time. On 30 September I hadn't heard from anyone so I emailed to ask whether stock had been received. On 2 October I received an email from Jade saying there was a delay and stock was expected to arrive by 15 October. A 20% discount off my order was offered due to the delay which I accepted. On Monday 20 October I emailed again to ask if stock had been received and also used the live chat function to ask the same. On Tuesday 21 October I received another email fron Nina telling me that the books are being reprinted and now won't be available until January or February 2026, which is too late for me. Not happy that I had to keep chasing to find out what is going on, the constant delays and being generally mucked around. I have asked that the order be cancelled and a full refund given. I have ordered the books from another NZ supplier who have already despatched them to me. I have little confidence in ordering from you in future. A very unsatisfactory experience overall.

1
Date of experience: Oct 21, 2025
sandra coughlan
excellent fast reliable service

excellent fast reliable service

5
Date of experience: Oct 21, 2025
AMANDA
I ordered a book online and it arrived…

I ordered a book online and it arrived in 2 days. It was also a decent price compared to others I saw online. I also like the plastic free packaging! Will definitely order again.13709445

5
Date of experience: Oct 20, 2025
Chrissy
Pre ordered book

Process was easy and delivery was on promised date.Great service, will order from here again!13718669

5
Date of experience: Oct 20, 2025

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Business Details

  • All your online shopping needs are at TheNile.co.nz. Free shipping on all orders!

  • language https://thenile.co.nz

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