Review Time
Currently in the process of dealing with this supplier. Order was placed on 12th January with a promise of delivery within seven days. Full payment was taken immediately, and the supplier has not been proactive with any communication. I remain hopeful that the order will be completed soon. However, I wanted others to be aware of the delays should that order be time sensitive. My order should have been a birthday gift and I see another review in December with a similar issue, this should have been a Christmas gift. I hope to return with an update once my experience is complete.
Currently in the process of dealing with this supplier. Order was placed on 12th January with a promise of delivery within seven days. Full payment was taken immediately, and the supplier has not been proactive with any communication. I remain hopeful that the order will be completed soon. However, I wanted others to be aware of the delays should that order be time sensitive. My order should have been a birthday gift and I see another review in December with a similar issue, this should have been a Christmas gift. I hope to return with an update once my experience is complete.
Took nearly four weeks to be delivered when it was supposed to be within seven days. I had to chase them for an update and they said it was a new line and they were having difficulties but were not specific. Messed up my Xmas plans. Would not use again.Edit - Following this review the owner investigated the order, apologised and gave me a proper and true accounting of what had happened. A small refund was offered to me for the inconvenience which shows a level of commitment to customer care.
I recently ordered a new desk from The Rustic Grove Co. There were initially some delays with delivery - although it was not the fault of the company, but an issue with their usual delivery partners. The desk eventually arrived in two parts (the desk and the legs). While the delivery process was a bit of a nightmare, Ryan at The Rustic Grove Co was communicative, friendly and patient throughout the entire ordeal, with regular updates and a real sense that he was going above and beyond to resolve the postage issue. The desk itself is perfect and exactly what I needed. It was exceptionally easy to setup, is sturdy and I would recommend the company to anyone in the market for a nice, new wooden desk.
I ordered a desk from The Rustic Grove having found them online searching for one the right size for my space. From the description it sounded exactly what I wanted, solid, well made and something that would last.They contacted me on the day it was due to be despatched to let me know during quality checking while packing they noticed some marks they weren't happy with, so they were making a new one to send instead. To me this is fantastic service, I'd much rather a small delay and a perfect product than receiving something I might return. When I did receive the desk it was well packaged and arrived safe and sound. The desk has met all my expectations, it's a truly solid and quality looking piece of furniture. It was very easy to assemble and is a brilliant space to work. I don't think you would find better for the cost. They have many options for finishes and sizes, so there is bound to be something for everyone. Highly recommend!
I placed an order for a 2400x800 Canterbury with a Rustic Oak finish desk and I couldn't be happier. The quality is amazing and is certainly much more sturdy than my previous desk. Customer service was on point also. Its rare that a company will get in touch with YOU to provide updates and I find that I'm usually chasing down the company. When there was a slight delay, I was contacted and informed of the issue which was completely understandable. They wanted to make sure the quality of the wood they sourced was up to scratch to produce the desk.I was also pleasantly surprised with the turnaround time for a bespoke desk and also the distance of the delivery (as Im based in Scotland) which didn't incur any additional cost!I would certainly recommend this company if you want quality products, speedy turnaround time and fantastic customer service
Claim your business profile now and gain access to all features and respond to customer reviews.
jimmyfairly.com
lazada.com.my
movpilot.com
beavercrafttools.com
reelmind.ai
aromis.co
graysonliving.com
newarklongtermparking.com
www.cnautiquefrance.com
melbet.pk
