thesaunaheater.com

4.7
4.7 Based on 166 reviews

...

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Average Rating

4.7

/
5

166 Reviews

5 Star
87%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Søren
knowledgeable sales folks,

knowledgeable sales folks,great service

5
Date of experience: Oct 21, 2025
Wilber Brown
You guys were wonderful

You guys were wonderful Everything I was hoping for

5
Date of experience: Oct 21, 2025
Jordan Long
Great experience

Great experience, very good customer service!

5
Date of experience: Oct 20, 2025
caraboy
Easy ordering and great customer…

Easy ordering and great customer service.

5
Date of experience: Oct 09, 2025
Brynlee C.
Great service and very knowledgeable…

Great service and very knowledgeable advice.

5
Date of experience: Oct 07, 2025
Carlisle
Could not have built my sauna without your help

Quick response to my endless questions, patience when I did not understand things, and lots of help choosing the right stove. Thank you!

5
Date of experience: Oct 02, 2025
MrBaltroX
Very responsive and courteous customer service

I asked 4 companies for quotes on this heater. TSH replied within 6 hours with their initial quote and reacted to my follow up questions within 2 hours. I placed my order before any of the other 3 suppliers responded (as of this writing, only 2 of the 3 have replied!).

5
Date of experience: Oct 02, 2025
NeverTry__
I've been troubleshooting this heater…

I've been troubleshooting this heater since I received it. The top temperature cutout does not work, and we've been experiencing 190 temps from the beginning. We've replaced the temp sensor, control panel and now we're having to replace the heating elements (all three) after less than a year of service. Moreover, the air tunel is colapsing. Seems to be poor engineering! It hasen't worked correctly from the beginning. We're thinking we shouldn't be seeing these problems.

2
Date of experience: Sep 29, 2025
Ciarán
This companly has a lot of awesome…

This companly has a lot of awesome resources for anything you we need to know about saunas. The sauna I ordered came quickly and haven't had any issues.

5
Date of experience: Sep 25, 2025
CJBgamerYT
Thanks

Matched pricing great personality

5
Date of experience: Sep 25, 2025

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