thesolarcentre.co.uk

5
5 Based on 21 reviews

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5

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5

21 Reviews

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Peter Parrish
I have purchased several items previously but you never know how good a company is until you have a

I have purchased several items previously but you never know how good a company is until you have a problem.
My last order arrived, as usual, very quickly but one of the lights did not work so I emailed them and I received a reply within hours. Nicole asked me to provide a photograph of the faulty unit, which I did, and she assured me a replacement unit would be sent out straight away.
That is excellent service.

5
Date of experience: Mar 02, 2026
Nick Price
We had a problem with our Lumify lights not working. We contacted the Team at the Solar Centre and E

We had a problem with our Lumify lights not working. We contacted the Team at the Solar Centre and Ella and Nicole dealt with the issue. A check list to test our lights was used and on our reply a new set of lights were sent. All are working once again.
I cannot praise Ella and Nicole enough for their very personalised customer service and once again the company’s response to our needs.
Excellent service and Many Thanks.

5
Date of experience: Feb 27, 2026
Kenny Crawford
I reported issues with my solar fairy lights that I had purchased over 2 months ago. Ella dealt with

I reported issues with my solar fairy lights that I had purchased over 2 months ago.
Ella dealt with my request immediately and sent me a replacement set right away.
Fantastic customer service. This is very rare these days.
I’d recommend for quality and also for dealing with issues. Thanks

5
Date of experience: Feb 18, 2026
Thomas Bennett
We love our new outside solar lights which light up the area nicely. Sadly a few weeks after install

We love our new outside solar lights which light up the area nicely. Sadly a few weeks after installing, 1 of the 4 lights motion sensor failed. Ella at customer support was so helpful sorting out a replacement being sent out very quickly.

Amazing customer service, thank you.

5
Date of experience: Feb 03, 2026
Thomas Bennett
Issues sorted. :-)

We love our new outside solar lights which light up the area nicely. Sadly a few weeks after installing, 1 of the 4 lights motion sensor failed. Ella at customer support was so helpful sorting out a replacement being sent out very quickly. Amazing customer service, thank you.

5
Date of experience: Feb 02, 2026
Superb Customer Service

I required some assistance about a product i ordered and I was connected immediately to Ella on the chat service.Ella resolved my query to perfect satisfaction extremely quickly. This is great customer service.Thank you Ella and all at the Solar Centre

5
Date of experience: Feb 02, 2026
Christina
Long lasting lights and great customer service!

have used the lights from Solar Centre for years, as they really do last longer than most. And when they did finally fade out I was guided on how to repair it - and they lasted another few years. And when they finally blinked their last, Ella in customer services helped me find the right spare parts to keep my garden lit up, thank you!

5
Date of experience: Feb 02, 2026
Malcolm Little
Great lights, Great service

Bought a twin set of 8 solar garden lights from the Solar Centre and they work a treat in our garden giving a lovely, subtle lighting effect in our borders. The product is small and inconspicuous but the lighting effect is excellent giving a greater field of view in the evening. After sales service has also been first class. Ella was most friendly, efficient and very helpful. Would most definitely recommend.

5
Date of experience: Feb 02, 2026
Jules
Extremely helpful

Ella was very quick and extremely helpful when I had a problem with the rubber ‘plug’ that covers the charging point on one of my new lights. A new light is being sent out so I look forward to receiving it soon.

5
Date of experience: Feb 02, 2026
James Lucas
Ella and the team at the Solar Centre…

Ella and the team at the Solar Centre are great. I have had four lights from them and am really pleased with them. When there was a problem with one of them it was resolved promptly. I recommend them for anyone needing Solar powered lighting.

5
Date of experience: Feb 02, 2026

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