thetravellerseries.co

3.8
3.8 Based on 30 reviews

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Average Rating

3.8

/
5

30 Reviews

5 Star
70%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
30%

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customer
Beautiful earrings from The Traveller Series

I highly recommend buying from The Traveller Series. I purchased the Elisse Double Pearl Hook earrings over three years ago and have worn them countless times. They are still in perfect condition. I loved wearing them on my wedding day, and I’ve also enjoyed wearing them for everyday occasions. They’re classy, beautiful, and high quality.

5
Date of experience: Feb 16, 2026
Angela Kwong
Thrilled with my November Citrine Necklace

I'm so happy with the purchase of my November citrine necklace. I could appreciate the fine workmanship and received many compliments. My order arrived well packaged and promptly. Now a year and a half later, it's still in perfect condition - a testament to The Traveller Series quality. Thank you the whole team - I highly recommend, and will be back!

5
Date of experience: Feb 16, 2026
Lucy Smith
Stunning earrings!

I wore earrings from the Traveller Series for my wedding day and they are still one of my most cherished jewellery pieces - I know I’ll be passing them down as heirlooms one day!! The team are so beautiful & you can feel the heart & soul that has been poured into into these pieces!! I would absolutely recommend this brand 😍

5
Date of experience: Feb 09, 2026
Great quality ⭐️

I got a necklace set and bracelet from this brand and I’m obsessed. They look so pretty together, I’ve even worn it in the pool a few times and they’re still beautiful. I’ll be back for another set for my daughter ❤️

5
Date of experience: Feb 02, 2026
Yas R
I had the most wonderful experience…

I had the most wonderful experience with The Traveller Series. From the very beginning, Tiff made everything feel so personal and special. I booked a one-on-one styling session with Tiff to help select my bridal jewellery, and it was honestly one of the best decisions I made during my wedding planning process. Tiff was incredibly warm, knowledgeable, and attentive. She took the time to really understand the vision I had for my wedding day - the overall look I was going for, the finish and tones I preferred and the finer details of my dress. She carefully guided me through different options, explaining how each piece would complement my gown without overpowering it. I never felt rushed or pressured; instead I felt completely supported and understood. What made the experience even more special was how collaborative it felt. Tiff was so invested in helping me create something unique and meaningful. In fact, she even added a new style named after me, which is such an incredible honour! It made me feel so valued as a bride and a client. I received my pieces yesterday and I am absolutely blown away. The quality is stunning, the craftsmanship is impeccable, and they are even more beautiful in person than I imagined. Trying them on made everything feel so real - I could instantly picture how they’ll complete my bridal look. Now I just can’t wait to wear them on my wedding day….. even if I do have to wait until November. Thankyou Tiff for such a thoughtful, personalised and unforgettable experience. I couldn’t recommend The Traveller Series more highly 🤍

5
Date of experience: Feb 02, 2026
Gold dissolved off birthstone.

Very annoying. I bought a birthstone necklace for my daughter born in July - Tiffany had advertised this jewellery as being waterproof and tarnish proof. All the socials and her website said this! (I note that this has now all been taken down which is very suspicious considering all the bad reviews on this website!!!!)When I put the birthstone necklace on at the beach, the plating had tarnished and quite literally, dissolved in patches off the chain. I emailed and waited days for a response. Tiffany's customer service is very patronising and she insinuated I did something wrong with the jewellery instead of owning up to the poor quality jewellery. To make matters worse, the almost $200 necklace I spent my hard earned money on, I found on alibaba for a mere dollar. Not happy.

1
Date of experience: Jan 11, 2026
Lisa M
DO NOT BUY from this company

DO NOT BUY from this company - customer service is extremely poor and jewellery stones do not represent colour stated in photos. If you wish to return they are very resistant to returns and make you pay for restocking and shipping.

1
Date of experience: Jan 01, 2026
Anna
Fake positive reviews!!! Owner is rude and deletes negative reviews.

Funny that all of a sudden all these "5 star reviews" are coming in on the same days that all sound exactly the same. If you can stomach reading them, they all talk about product longevity, passing them down as 'heirlooms', and versatility of wear—all things their marketing team overhype on their bland ads.She claims to have 20,000 sales yet only 80-odd reviews on the website, all of them positive...yet all the negative reviews found on Facebook, Trustpilot and Reddit didn't make it to the website? The owner deletes bad reviews from her website and floods TrustPilot with fake 5 star reviews.I had a terrible experience myself. Customer service is bad and the owner is very condescending, argumentative and rude. Pearl quality is average and the metals tarnish quickly. She is delusional and thinks her product is amazing quality-just look at the prices she charges for flash plated metal and glued pearls. They expect you to pay for returns, pay a restocking fee (!!!) and you can ONLY receive store credit to purchase more of their cheap junk.!!! AVOID THIS BRAND !!! v expensive mistake for me.

1
Date of experience: Nov 20, 2025
Samantha Hall formerly Fryer
Beautiful Earrings

I recently purchased the Samantha II drop earrings from the Traveller Series and couldn’t be happier. They are even more beautiful in person — elegant, timeless and incredibly well crafted.I instantly fell in love when I saw them online, and discovering we shared the same name felt like a little sign that they were meant for me. Truly a special piece that I will treasure for years to come.

5
Date of experience: Nov 17, 2025
Jen a
Pim Grande Earrings

I purchased the Pim Grande earrings for my wedding and couldn’t be happier with them. Not only were they absolutely stunning and elevated my whole bridal look, but they were also incredibly durable. It actually rained on our wedding day and the earrings held up perfectly without any issues.I’ve since worn them again on my tropical honeymoon, and they still look as beautiful as ever. I love that they’re not just a one-day piece but something I can continue to wear and treasure. Such amazing quality and a truly special design — I received so many compliments. Highly recommend!

5
Date of experience: Oct 17, 2025

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