thetravelmakers.com

4.8
4.8 Based on 41 reviews

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Average Rating

4.8

/
5

41 Reviews

5 Star
91%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Eloy Pole
I called to fix a problem with my daughter’s name on the ticket, and there was also an issue with he

I called to fix a problem with my daughter’s name on the ticket, and there was also an issue with her birth date. Jesica was very helpful in resolving the problem for me.

5
Date of experience: Feb 27, 2026
Mark
Zero stars if I could. Absolute nightmare. I Spoke with Joe I wasted 4.5 hours of my life on the ph

Zero stars if I could. Absolute nightmare.

I Spoke with Joe I wasted 4.5 hours of my life on the phone with these people and got nothing resolved. This company is NOT Priceline — they are a shady third-party pretending to be helpful while doing the exact opposite.

They cancelled my booking (without my permission, thinking they were legitimate), then refused to refund my money unless I agreed to leave them a review. Yes, you read that right — they literally tried to hold my refund hostage in exchange for a review. That is beyond unethical.

They are currently withholding part of my balance and giving me the runaround. Every call is scripted nonsense, transfers, holds, and zero accountability.

This feels like a scam operation hiding behind another company’s name. Do NOT call them. Do NOT give them your information. Do NOT trust them with your booking or your money.

I would never, ever do business with them again. Learn from my mistake and stay far away.

1
Date of experience: Feb 25, 2026
sama alserreya
I had a wonderful experience booking with Ayra. She was extremely kind, patient, and professional th

I had a wonderful experience booking with Ayra. She was extremely kind, patient, and professional throughout the whole process. She took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable and confident with my booking.
What I appreciated the most was her respectful attitude and genuine willingness to help. It’s rare to find someone who is both professional and truly caring about the customer experience. Because of her support, the whole booking process was smooth and stress-free.
Thank you for the excellent service. I highly recommend her especially to anyone looking for a reliable and helpful travel booking experience!

5
Date of experience: Feb 22, 2026
Thanh Nguyen
Kelvin

Kelvin was helpful in getting my refund. He did a good job.

5
Date of experience: Jan 31, 2026
Raja Kohli
We had a wonderful experience with The Travel Maker for our Dubai trip. Right from planning to exec

We had a wonderful experience with The Travel Maker for our Dubai trip. Right from planning to execution, everything was extremely smooth and well-organized
We didn't face a single issue throughout our journey, which made the entire experience stress-free and enjoyable.
The entire trip was thoughtfully planned due to which we could explore the city comfortably and visit all the famous attractions without any hassle.
We would recommend them to anyone whomsoever planning to visit Dubai in the following months.
Thank You The Travel Maker for making our trip memorable.

5
Date of experience: Jan 30, 2026
Kilafwa Elesah
Customer service is awesome!

Customer service is awesome!! Thank you Aiden for your kindness and hospitality! You surely fit the spot cuz your service is very vey wonderful!! Thank you,

5
Date of experience: Jan 30, 2026
IRA Nagel
Ayrais is great person she made me…

Ayrais is great person she made me very comfortabe and me ad ease

5
Date of experience: Jan 30, 2026
Teresa Brown
The refund has been approved by…

The refund has been approved by Jessica. Refund request DC146642294

5
Date of experience: Jan 30, 2026
Mechele Senecal
Charles

Charles made this so easy for me with a sick husband this was so great appreciated great deal soo helpful

5
Date of experience: Jan 30, 2026
Marian Edmiston
Raymond was excellent

Raymond was excellent, helpful and kind. We requested a change of seating to accommodate one of our party who is experiencing an acute back pain situation. It was very helpful that we were able to connect to a real person immediately. We were able to secure an aisle seat for our return flight. Raymond patiently guided us through the process. However, I’m a little disappointed with the Delta procedures that didn’t allow us to upgrade to a comfort seat that appeared to be available,

5
Date of experience: Jan 30, 2026

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