Name: thorntonbreakers.co.uk
Telephone: 000000000
Rating: 3.1

SkyLegendz Guest

Misleading experience with missing parts

Extremely misleading. I bought an engine with the promise of receiving all components, but it arrived without several parts, and the turbo is non-functional. The support team does not respond to emails.

Date of experience: Jan 05, 2026

Rosie P. Guest

2 months ago

Very untrustworthy

Very untrustworthy. I bought an engine with the promise of receiving everything included. The engine arrived missing several parts, and the turbo doesn't function. They don't reply to emails.

Date of experience: Dec 16, 2025

RedArrow02 Guest

9 months ago

They sell poor-quality engines

They sell poor-quality engines. My experience purchasing engines from them has been quite dreadful. Don't waste your money; it's a scam.

Date of experience: May 11, 2025

Mason Foster Guest

1 year ago

Needed a small clip but got no help

Needed a small clip for my vehicle and saw one available. However, they refused to help. It's disappointing when they have the part but won't assist the locals. I ended up getting it from another place without any issues.

Date of experience: Oct 17, 2024

Brianna C. Guest

1 year ago

STAY AWAY

****STAY AWAY**** I purchased a radio for a high price, had it installed professionally, and it was defective! They refuse returns and sell faulty items. Ironically, the radio costs only a bit more when bought new with a warranty. Save yourself the trouble and buy elsewhere. Many genuine reviews echo my complaint.

Date of experience: Apr 18, 2024

Yaris663 Guest

2 years ago

Engine replacement was a disaster

They replaced my engine, but it failed immediately. After sending it back, they claimed they couldn't find a fault, even though it was working again. The engine was sold to someone else, but it failed again, needing a new turbo. I later found out it had much higher mileage than advertised. I recommend avoiding them.

Date of experience: Feb 16, 2024

Miles Guest

2 years ago

Negative experience with their phone support

I've been using this service for a while, primarily by email. However, when I called once, the representative scolded me for complaining, which left me shocked, as I hadn't complained before. Now I can't use their service anymore. It seems the customer is always wrong, and phone support is quite poor.

Date of experience: Sep 01, 2023

Maura Carter Guest

2 years ago

Received the correct part

The part I ordered was exactly what was delivered. Although it took some time due to staffing issues during the holiday season, the shipment was quick. I would appreciate more payment options for items not listed on their online store, as it would help international buyers. I'm looking forward to purchasing more parts.

Date of experience: Jul 05, 2023

Jeanie Harris Guest

2 years ago

Engine replacement was a hassle

Had my vehicle in for a replacement engine and had to keep following up for updates, as I was traveling from far away. The engine failed after five months, impacting my small business. When I asked for assistance or a replacement (even offering to pay), they refused. I do not recommend them!

Date of experience: May 18, 2023

Chad B. Guest

2 years ago

Very poor customer service

I called looking for a specific part after finding their number online. I received a sarcastic response when I inquired about a certain car brand. I was disappointed with the service; even though I should have researched more, a simple 'no, we only deal with 4x4s' would have sufficed.