tiahealth.com

4.1
4.1 Based on 60 reviews

Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to of...

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Average Rating

4.1

/
5

60 Reviews

5 Star
72%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
21%

All Reviews

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Review Time

Lisa Fincher
I showed up for my first appointment 15 minutes early as they request. I sat in the lobby for an hou

I showed up for my first appointment 15 minutes early as they request. I sat in the lobby for an hour without anyone calling me. When I finally asked they said they could put me in a room but the provider was “backed up” and wouldn’t be able to see me for another 1/2 hour. It was a complete waste of two hours that I missed work for.

1
Date of experience: Mar 04, 2026
Lisa Fincher
Waste of time

I showed up for my first appointment 15 minutes early as they request. I sat in the lobby for an hour without anyone calling me. When I finally asked they said they could put me in a room but the provider was “backed up” and wouldn’t be able to see me for another 1/2 hour. It was a complete waste of two hours that I missed work for.

1
Date of experience: Mar 03, 2026
Caity
Absolutely terrible

Absolutely terrible. An hour wait on the phone only for the doctor to be quite rude and dismissive. Had a complete disregard for me and all he said was i'm not sure you should go see someone. Did not seem to listen to me or my complaints and simply wanted to pass me off. This was a horrific experience. There was no care about the extensive wait time which i would have completely understood had my experience been different. He acted as if he just wanted to get paid. A waste of my time and money please save yourself the effort and go somewhere else or do not book with Dr. Onyedikachi Igbo.

1
Date of experience: Mar 01, 2026
customer
great follow up

great follow up thorough and careful careconsidered my social and medical factors in planning

5
Date of experience: Mar 01, 2026
customer
Thank you for this service

Thank you for this service. It’s a lifeline without a family physician.

5
Date of experience: Feb 28, 2026
Justin Hill
The doctor made the process…

The doctor made the process uncomplicated and a pleasant experience. So much easier than sitting at a walk in clinic.

5
Date of experience: Feb 28, 2026
Carol Daoust
I don't have a family physician and…

I don't have a family physician and walk-in clinics are limited in my area. Dr. Mohammadreza Etemadifar is very professional, informative and compassionate. My experience with Tia Health was excellent, considering I was leary at first due to some negative reviews.

5
Date of experience: Feb 22, 2026
Teresa Jackson
Highly impressed with this organization

I'm highly impressed with this organization. I like the fact that they have specialist contacts without having to do the daunting task of research. It also has a spa-like vibe. The staff is extremely friendly and helpful! I had been looking for months for primary care provider. I'm very thankful to have come across Tia!

5
Date of experience: Feb 19, 2026
Duane Sutherland
The doctors are amazing

The doctors are great. I have had 4 appointments and every issue has been treated or resolved. The doctors are very professional.

5
Date of experience: Feb 18, 2026
Samantha
Fast, simple, easy.

Fast, simple, easy. I had a great experience with my doctor; they listened to me, promptly addressed my issue, and I didn't need to wait at a walk-in clinic. Game changer!

5
Date of experience: Feb 09, 2026

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Business Details

  • Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to offer services at no cost to patients for applicable services with a valid health card from British Columbia, Alberta, or Ontario.See more

  • language https://tiahealth.com

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