tiahealth.com

4.1
4.1 Based on 60 reviews

Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to of...

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Average Rating

4.1

/
5

60 Reviews

5 Star
72%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
21%

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Review Time

Sandy
Definitely impressed

The intake form was a bit redundant, but easy to complete, I was able to get an appointment same day,(within the hour actually) the phone call came in exactly when scheduled, the doctor was pleasant and thorough, I will absolutely be using this service again, especially since I just found out my GP is closing his practise this month.

5
Date of experience: Feb 08, 2026
Warren Beck
First time a doctor truly listened

5
Date of experience: Feb 07, 2026
ForbesR
My daughter needed help with womanly…

My daughter needed help with womanly things that I as her father was an equipped for and with her mother no longer being here I was struggling. But finding Tia and how easy it was to get set up and get her in for an appointment made the world a difference. The staff was kind professional, and by God that place smells really nice. I’m happy my daughter was able to feel taken care of highly recommend.

5
Date of experience: Feb 04, 2026
Dslice
Dr never showed, billed me $135

Booked an appointment. Waited for the Dr for 80min and he never joined the call. I was billed $135no contact number to dispute

1
Date of experience: Jan 30, 2026
customer
Professional and efficient virtual care

The doctor was professional, attentive, and took the time to listen. My concerns were addressed clearly, and the appointment felt efficient without being rushed. Booking was easy and the call started on time.

5
Date of experience: Jan 29, 2026
Gabriel Schnerler
Dont recommend them

I went to book got an appointment and the doctor canceled. So I booked another apointment and the call came in long distance from Bosnia so I did not answer it, I then wrote them back asking for a refund but did not get it nor did I get a reply, until I made a claim with my credit card company. After the claim they agreed to refund the money but wrote me a email saying that the nurse practitioner called twice, which was not true, I was ready at the time of the call but the number was long distance nd different than the one I was told to expect. I tried to write them to show them proof but their email is a no reply email

1
Date of experience: Jan 27, 2026
Jimmy
Good luck if you have any issues

I made the mistake of not reading the Google reviews for this service because it was recommended by the urgent care clinic.I booked an appointment to get a requisition for some blood work. The doctor was not rude, but extremely rushed, and more than anything seemed more confused on how this service is supposed to work than I was. He didn't collect or confirm any information at all outside of my first name, and couldn't answer even simple questions like how or when I would receive the requisition, or confirm that the information on it was correct.I received the requisition by email a little over a day later and took it to the lab right away. There I was refused service because the requisition contained no contact information for the doctor, and they couldn't find him in a database of registered physicians.At this point I will just cut my losses and go wait for half a day at a walk in clinic to see a real person. I'm sure this company isn't technically a scam, but good luck if you have any issues. They have no phone number, and the only contact method is a 250 character maximum text form. I am looking forward to their AI generated reply telling me to use this form to get in touch.

1
Date of experience: Jan 18, 2026
Anna Star
I was able to receive my prescription…

I was able to receive my prescription online and I was able to select convinient date and time for this online appointment! The Doctor and TIA HEALTH platform is great! Thank you so much!

5
Date of experience: Jan 13, 2026
Huarache Veloz
Miserable service

Miserable service. Appointments cancelled a few minutes ahead of time, every time.

1
Date of experience: Jan 05, 2026
Brie
Unreliable services

I have been using Tia Health for the past 2 years and have always been happy with the service and quick diagnosis. I scheduled an appointment to get antibiotics before leaving to go out of country and the first Dr cancelled the appt. Made another appointment for that same day with a different Dr who was an hour late for the appt and then cancelled the appt due to not uploading a picture. How do I upload a picture of a cough and sore throat? Needless to say I went out of country without the medication I needed and have been completely miserable all trip. Not a happy camper. Would not recommend.

2
Date of experience: Jan 03, 2026

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Business Details

  • Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to offer services at no cost to patients for applicable services with a valid health card from British Columbia, Alberta, or Ontario.See more

  • language https://tiahealth.com

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