ticketmaster.co.nz

4.2
4.2 Based on 1.6K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.6K Reviews

5 Star
68%
4 Star
12%
3 Star
7%
2 Star
4%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Change in ticket venue

My request was dealt with promptly and very much appreciated. Clear communication.

5
Date of experience: Jun 16, 2023
Maxine Harris
Excellent customer service

Great service from Billy this morning! Super fast responses and clear communication on what to expect. My matter was resolved within 30min.

5
Date of experience: Jun 13, 2023
Great Friendly service

5
Date of experience: Jun 13, 2023
Landon Hughes
Quick response

Quick response. Understanding and helpful advice. Request actioned promptly and situation resolved in a satisfactory manner.

5
Date of experience: Jun 09, 2023
Merle Coleman
Refund request due to Covid

Unfortunately had to apply for a refund of tickets due to Covid. Very very impressed with Kayla's service. She was very prompt at responding to emails and very prompt in receiving a refund for tickets.

5
Date of experience: Jun 08, 2023
Larry B.
Nothing but praise

Nothing but praise. Thank you so much for doing everything possible to get my tickets exchanged.

5
Date of experience: Jun 05, 2023
I had a problem with a ticket that…

I had a problem with a ticket that Billy dealt with immediately I contacted Ticketmaster. Most grateful.

5
Date of experience: Jun 03, 2023
Destiny R.
Great service

Super fast efficient response when I needed help to change my tickets.

5
Date of experience: Jun 01, 2023
A great experience from Jamel

A great experience from Jamel! I wanted to change seats for Hamilton and it was very easy and fast.

5
Date of experience: Jun 01, 2023
Ez_No_Name
Terrible customer service

Terrible customer service. Not interested in talking with you to help resolve a ticket problem to the show Hamilton. Never buying tickets from them again. They don't even deserve a 1 star rating.

1
Date of experience: May 31, 2023

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