Review Time
I bought five tickets, including child tickets, and after selling them through the platform, I faced issues with fees and returns. It felt excessive to lose money on both the purchase and resale. For a $170 investment, I only got back $70. Very disappointing.
Entering the venue was a complete mess, with people pushing past us. They didn’t even check our friends' tickets, and we expected a smoother entry for the price we paid. The bar lines were incredibly long, and it would have been helpful to know about other bar areas beforehand. Overall, it felt very disorganized.
Honestly the staff were amazing in helping out, I had an issue with the seats which was a little complex, but when I grabbed some assistance, it was handled promptly in a very nice way. It would be nice though if the staff were trained a little more in terms of locations in the building just to make it easier for example, to access the premium lounge. One other thing was the bathrooms, they are quite ample but it has very long queues.. Not too sure if that's an issue that can be fixed too quickly though. All in all, it was a great experience.
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