ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Cary Barnes
I found the overall experience in…

I found the overall experience in purchasing and getting into the venue to be mostly easy. I found though that the QR code reading machine to be glitchy, where it worked for one ticket but not the other, where luckily the staff person had a back up reader which worked. Outside of this, there were no other issues.

4
Date of experience: Aug 13, 2023
Bertha Wilson
Transferring tickets was too difficult

Transferring tickets to my family was so clunky compared to Ticketek. When you go in to the order it doesnt show the tickets individually so that makes it hard to choose which one you want to forward and instead of to a mobile phone it requires emailI transferred one by mistake , then recalled it, and was unable to use it when I got to the venueAlso when i tried to book carparking at Marvel it said no availability. When I went to Marvel website I booked no problem - why?

1
Date of experience: Aug 13, 2023
Doreen Morgan
Great immersive art

Great immersive art. Ticketmaster made the experience so smooth and seamless. Loved it. The staff were friendly and fun.

5
Date of experience: Aug 12, 2023
Edwina Johnson
When paying $100 for a ticket

When paying $100 for a ticket, I expect to see the stage. I had a pole right in front of view completely obscuring the stage. It was a sold out, with no spare seats to move to.What an uncomfortable experience. Perhaps when tickets are listed for sale you should liaise with venues to ensure an appropriate view is available or block out that seat.

1
Date of experience: Aug 12, 2023
ZraGaming28
The Elvis show

Hi, I found your staff to be nice and helpful,my first visit to your beautiful theatre and I look forward to returning to the state theatre.also I had no problem with my mobile ticket so thanks Ticketmaster.

5
Date of experience: Aug 12, 2023
Courtney P.
WORST CUSTOMER SERVICE

Went to musical which costed us$600 for two of us. Many people walked away and musical was worst we ever seen. We asked for credit or partial refund and they don’t care about customer experience. Wonder why is not possible to leave review about musical or Ticketmaster directly. People deserve to know ! If I would of able to read reviews about musical I would have never went ! Do not buy tickets from them!!!!

1
Date of experience: Aug 12, 2023
Alfred Wright
It was a seamless experience

It was a seamless experience. Even confiding our seating was changed.

5
Date of experience: Aug 11, 2023
Jacob W.
I had to change the date attending

I had to change the date attending , due to covid. Ticketmaster made this process very easy. Thank you

5
Date of experience: Aug 10, 2023
Rosemary Reed
All good with the tickets but the show…

All good with the tickets but the show wasn’t very good

3
Date of experience: Aug 09, 2023
Lygix11
Fantastic!

Fantastic!The main artists were so good, I would say excellent. The rest of the cast were also good. The stage, effects, costumes were amazing. The entire show is a total package of a Fantastic show. Kudos to everyone who made this fantastic show…

5
Date of experience: Aug 09, 2023

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