Review Time
Gerald has exceptional customer service skills. More importantly, has empathy and also goes the extra mile to ensure that the needs are met from the customer point of view. Very personable and.... simply lovely.Thank you. You have been able to do what I have not been able to do for over 3 years and buy a single ticket on the aisle due to my needs.
Aiden assured me that I did in fact have tickets booked even though I had not received a confirmatory email. He said he would send one and he did.He also said that bookings over the assistance phone line don't show on one's Ticketmaster account. I think they should because they would provide reassurance as well as proof. Thank you.
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