Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

Dani Wilson Guest

Absolutely loved it all…

Absolutely loved it all…. From the moment I got into the Theatre! From the Front of House service and until I sat down to this amazing awesome show - ‘Beauty and the Beast’. Fellow Creative of Arts!!

Date of experience: Aug 02, 2023

Kenji Smith Guest

2 years ago

Very easy platform to navigate.

Date of experience: Aug 02, 2023

Elias Long Guest

2 years ago

Why so difficult

It's just not an easy system to navigate. Way to complicated for it's own good and particularly if anything goes wrong.Not being able to communicate with staff in real time suggests they ticket master is constantly being bombarded with clients looking for help to navigate their system.Please go back to a more simple format.Admittedly I gave incorrect email and staff were doing their best to assist me.The matter was totally resolved within a day or two with the help of staff wanting to help.Difficulty using the site may just be a generational thing I thought making contact to sort why issues could be simpler to avoid anxiety with people that are not so computer savvy.

Date of experience: Aug 02, 2023

Dani B. Guest

2 years ago

Way too easy

Way too easyPurchase ticket, scan, sit and enjoy the show. Too easy.

Date of experience: Aug 01, 2023

Maria Rogers Guest

2 years ago

Whole

Whole, well presented evening, very well done

Date of experience: Aug 01, 2023

Rudy Wilson Guest

2 years ago

August 2023

Our show was cancelled the night we had tickets , so we purchased tickets for the next night. Ticketmaster were slow in refunding but very quick to debit for the next night. The refund needed a reminder email.

Date of experience: Jul 31, 2023

BB25 Guest

2 years ago

First class customer service

Hi, I rang up yesterday to get tickets to a Marvel Stadium event. I spoke to a lady Vanessa who was absolutely amazing. We're on the phone for an hour and a half but it didn't matter how long it took, she was so committed actually getting the job done. I am legally blind and have a companion card and she was asking me questions about my budget what kind of area I wanted to be in and really worked with me just see what the best outcome was that she could get and to be honest the ticket she got me at the price that she did we're even better than some of the other seats at a more expensive price. Even the way that Vanessa was communicating to me about what she was doing letting me know that I was being on hold so that she could discuss with her team what the different options were, and put the suggestions or alternatives to me. Thank you so much Vanessa 5 stars+. Give this lady a great bonus 😉

Date of experience: Jul 31, 2023

Grover Brown Guest

2 years ago

System is very slow

System is very slow. Forwarding to tickets to others, who have forgotten their password, is extremely painful. There's room for a 3rd player in the market who can provide decent service!

Date of experience: Jul 30, 2023

NC87 Guest

2 years ago

Ease of booking and lots of updates

Date of experience: Jul 30, 2023

Waverly Butler Guest

2 years ago

Forced seating is a disgrace

As a paying member of a football club, when I decide to upgrade my tickets for an away game, i want to be able to pick my seats especially as I take my little one with us. Being forced to just accept tickets that were in the middle of a row is extremely inconvenient. This is really poor customer service as you are allowed to pick your seats as a non member, but not as a member. That is a disgrace.