ticketone.it

2.9
2.9 Based on 41 reviews

Nata nel 1998, TicketOne è la prima società in Italia di biglietteria, marketing, informazione e commercio elettronico per eventi di musica, spettacolo, sport e cultura. TicketOne è leader in Italia nel proprio settore con diversi milioni di biglietti com...

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Average Rating

2.9

/
5

41 Reviews

5 Star
41%
4 Star
2%
3 Star
5%
2 Star
5%
1 Star
46%

Filtered Reviews

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Review Time

John
I have not been able to register to buy…Italy rugby tickets

I have not been able to register to buy Italy rugby tickets like numerous others. Hopeless waste of time. Platitudes from company.......try another device, clear cache.

1
Date of experience: Aug 31, 2025
Sally
Refunds Blocked

An event was postponed 2 weeks ago. Aida at Tindari on 27 July. I bought 4 tickets. Our 2 guests could not make the revised date. I have tried for 2 weeks to get the refund of 60 euros. Today 10 August is the last date but the refund is still blocked. This is unacceptable.

1
Date of experience: Aug 10, 2025
George Boag
Great customer service and quick…

Great customer service and quick resolution of issue. Very impressed at speed and quality of response

5
Date of experience: Aug 06, 2025
Was stuck trying to buy rugby tickets

Was stuck trying to buy rugby tickets, but got a very helpful reply, in English, which when I followed the instructions enabled me to buy what I wanted

5
Date of experience: Jul 21, 2025
Nadine Cooper
Terrible site

Cant complete registration. 4 different people in 4 different areas trying on 4 different devices and 3 different networks. Tried clearing cache but nothing works.

1
Date of experience: Jul 13, 2025
Sapphire P.
Reliable

I always purchase ticket using ticket one and I never had any problem.

5
Date of experience: Jul 13, 2025
Carol Ann Morris
Can’t complete registration to make a…

Can’t complete registration to make a purchase. 3 of us have tried and it is basically impossible. Fields that require completion cannot be completed. Have been in touch with support who eventually (after previous steps) asked me to use another device. We’ve used various devices and the problem occurs every time. What a shambles of a website, for goodness sake sort it out!!

1
Date of experience: Jul 10, 2025
Holly P.
its a great place,i like it very…

its a great place,i like it very much!specially all inside the palace.its a fantastic experience.

5
Date of experience: Jul 06, 2025
Macy Cook
I would give it 0 stars if possible

I would give it 0 stars if possible. I purchased 2 tickets for a John Legend concert in Naples Italy that was cancelled because John Legend never accepted the booking. It was impossibile to reach customer service and once I was finally able to contact them they said it was after the reimboursement date.

1
Date of experience: Jul 06, 2025
Niles Scott
UNDELIVERED TICKETS

In November 2025 (6 months ago) I have paid for two tickets for an Arena Di Verona event Euros 160 and never received a paper or electronic ticket. The FAQ is not helpful and emails to Customer Service remain unanswered. I DO NOT RECOMMEND THIS PROVIDERUPDATETicketOne reply was not helpful. Their recommended contact with the vendor was already done days ago. The vendor declined to undertake services for TicketOne. The TicketOne telephone hotline also remains unattended. A contact number or email address to offer any help by TicketOne was not given. I CAN ONLY REITERATE NOT TO PURCHASE ANYTHING FROM TicketOne. FINALIZATIONThe tickets were not in my spam folder - they were never sent to me.The hold frustration could have been avoided had TicketOne reacted early to my various emails sent and contacted Arena di Verona immediately. Finally they got in contact with me directly explaining how the tickets could be downloaded from their website. Finally I got my tickets and go on the road to Verona just in time.

1
Date of experience: Jun 25, 2025

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Business Details

  • Nata nel 1998, TicketOne è la prima società in Italia di biglietteria, marketing, informazione e commercio elettronico per eventi di musica, spettacolo, sport e cultura. TicketOne è leader in Italia nel proprio settore con diversi milioni di biglietti commercializzati attraverso la propria piattaforma multicanale. Tra i suoi clienti si contano nella musica tutti i più importanti promoter, nello sport la Federazione Italiana Tennis, la Federazione Italiana Rugby, 23 squadre di calcio tra serie A, B e LegaPro e gli autodromi dove ogni anno si svolgono le gare italiane di Formula 1, MotoGP e Superbike. E poi ancora i più noti teatri di tradizione o di intrattenimento, musical, cabaret, family show, festival estivi teatrali ed operistici, oltre che mostre e circuiti museali, gestiti principalmente dalla controllata TOSC.

    Dal 2007 TicketOne è entrata a far parte di un circuito europeo guidato dalla tedesca CTS Eventim (quotata alla Borsa di Francoforte) con la prospettiva di allargare ulteriormente la propria clientela estera da un lato, e di promuovere anche oltre confine gli eventi italiani in vendita dall’altro. Il Gruppo CTS Eventim apporta inoltre una forte spinta sia tecnologica che commerciale, grazie al continuo investimento sui sistemi informatici ed al lancio di servizi innovativi sia per gli organizzatori di eventi che per il pubblico.See more

  • language https://www.ticketone.it

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