titan.fitness

4.4
4.4 Based on 669 reviews

Keep your body lean and your wallet fat by any one of the superior exercise products from Titan Fitness and be more than just fit—BE TITAN FIT!...

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Average Rating

4.4

/
5

669 Reviews

5 Star
81%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
12%

Filtered Reviews

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Review Time

Sylvester T.
Nice helping people

Nice helping people

5
Date of experience: Mar 05, 2024
Wells Reed
Nice helping people

Nice helping people

5
Date of experience: Mar 05, 2024
Neil Baker
Excellent Support

I reached out via email reply regarding receiving an incorrect item on my order. I received a prompt reply and after verifying my order, the proper item was shipped out and I was allowed to keep the incorrect item. In all, the experience was excellent. It would be even if I had to ship the wrong item back.

5
Date of experience: Feb 29, 2024
Alexa M.
Excellent Support

I reached out via email reply regarding receiving an incorrect item on my order. I received a prompt reply and after verifying my order, the proper item was shipped out and I was allowed to keep the incorrect item. In all, the experience was excellent. It would be even if I had to ship the wrong item back.

5
Date of experience: Feb 29, 2024
Warren R.
Backorder patience

When I gave titan fitness a call the representative told me everything to the best of their knowledge after I explained my concern on the backorder and how long i’ve been waiting . They gave me a rough ETA idea due to item being on backorder but reassured me that it will be shipped when it is in stock.

4
Date of experience: Feb 26, 2024
FrendZone91
Backorder patience

When I gave titan fitness a call the representative told me everything to the best of their knowledge after I explained my concern on the backorder and how long i’ve been waiting . They gave me a rough ETA idea due to item being on backorder but reassured me that it will be shipped when it is in stock.

4
Date of experience: Feb 26, 2024
Jaynie Ross
Outstanding Customer Service!!

Outstanding Customer Service!!! I’ve had two separate occasions on which I’ve had to contact Titan’s Customer Service with respect to two different orders. Both times, the remedy offered was completely to my satisfaction. Stephanie was wonderful. Looking forward to future orders. Thank You.

5
Date of experience: Feb 19, 2024
Gus Barnes
Outstanding Customer Service!!

Outstanding Customer Service!!! I’ve had two separate occasions on which I’ve had to contact Titan’s Customer Service with respect to two different orders. Both times, the remedy offered was completely to my satisfaction. Stephanie was wonderful. Looking forward to future orders. Thank You.

5
Date of experience: Feb 19, 2024
Emanuel Morgan
The Medicine ball rack arrived quickly

The Medicine ball rack arrived quickly. Just as described. Thank you

5
Date of experience: Feb 18, 2024
Lucinda Morris
Cheapo steel, shoddy workmanship, lousy customer service!

Maybe it was just me. I did hear they were a good company. I ordered a plate loaded hack squat machine. It came with the center frame warped on one end and completely unusable. They were nice enough to send me a new one, but that one was warped too. I also got a messed up seat frame and the second one was messed up as well. They didn’t want the warped parts back, so when I took the original center frame and seat frame to the scrapyard and got a whole $5 for both pieces… center frame was rather heavy and large, I figured something was off about this machine. I asked for my money back because of their cheap steel and shoddy workmanship. I asked nicely several times, and got crickets. Finally after about a month of trying to get a refund, I finally filed a report with the Better Business Bureau. The next day I got my money back and they never wanted the machine returned. So I took the whole thing to the scrap yard. A $700 machinemade of steel worth $16.50! Buyer definitely beware!

1
Date of experience: Feb 18, 2024

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