Name: titan.fitness
Telephone: 18884101503
Rating: 4.4

tigersito28_PVP Guest

4 years ago

My product ordered is still on back…

My product ordered is still on back order. Ralf is keeping me up to date as to when it may arrive.

Date of experience: Dec 28, 2021

_Xxcm06Xx_16 Guest

4 years ago

I had the best experience

I had the best experience with Michellyn Tan.I had an issue with a return and she helped me with no issues. Best Customer Service I have seen in a while.Thank you,Bonnie Lloyd

Date of experience: Dec 27, 2021

Andrew F. Guest

4 years ago

Titan Fitness customer service is incredible...

Titan Fitness customer service is awesome. Angelo helped me get through some technical difficulties on the website and went above and beyond expectations to make everything right. You can tell Titan Fitness takes care of their customers.

Date of experience: Dec 23, 2021

MC Guest

4 years ago

The customer service that I received…

The customer service that I received from Paul was great. Can't wait to use my squat stand

Date of experience: Dec 22, 2021

Katey T. Guest

4 years ago

EXCELLENT CUSTOMER SERVICE

I ordered the 300lb stack Lat Pulldown back in August 2021 and due to some shipping delays it wasn’t received until 12/22/21. As you could probably imagine it was super frustrating from our view as a customer that shipping kept getting pushed back and we didn’t receive it until 4 months later. Now we did order this on back order, original ship date was supposed to be Sept 2021.As I was talking to customer service (multiple calls) and getting information during that time we were lucky enough to get Brittany on one of the phone calls.From that point on we strictly delt with her. She was understanding and informative on what was going on. Instead of cancelling our order and going elsewhere we were satisfied with her service and decided to hold off and just wait for it. She provided weekly feedback and other options for us to consider. She is an excellent representative for Titan Fitness and we are happy we waited. Quality is excellent and very excited to use it!We got it today and unpacking it we can tell the quality is great and happy

Date of experience: Dec 21, 2021

Wes Carter Guest

4 years ago

The company standards alone are enough…

The company standards alone are enough to make a lifetime customer. The prices and excellent customer service is just a bonus. Great products and better prices for Gainz on a budget.

Date of experience: Dec 21, 2021

Kalla Adams Guest

4 years ago

quality of service

I greatly appreciate the quality of service I received. While I didn't get the answer I wanted, I was given the appropriate information and options to make my overall experience better.

Date of experience: Dec 20, 2021

Colleen Kelly Guest

4 years ago

Wonderful services!

Wonderful services!! Quick responses and was able to get my answer and problem solve! Theyre great!

Date of experience: Dec 18, 2021

Katrina Morgan Guest

4 years ago

I ordered a set of forks st Black…

I ordered a set of forks st Black Friday and FedEx didn’t deliver them. After contacting FedEx and getting nowhere I contacted Titan and Jhoana worked through it with me. Unfortunately FedEx was unable to produce my forks but Jhoana gave me the option of a refund or send me another set. I opted for the other set. I am very happy with my forks and the service provided by Jhoana! I will definitely be buying from Titan Attachments again!

Date of experience: Dec 17, 2021

Leon Powell Guest

4 years ago

Angelo is a professional and very…

Angelo is a professional and very helpful, I was assisted with extensive order concerns. Response time and handling of the situation was swift and thorough. I would consider Angelo a valuable asset to have on my team.