tmcfinejewellers.com

4.5
4.5 Based on 19 reviews

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Average Rating

4.5

/
5

19 Reviews

5 Star
81%
4 Star
0%
3 Star
14%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Ryan Wynyard
Me being a typical male having no idea about rings, I felt a bit nervous going in with my fiance to

Me being a typical male having no idea about rings, I felt a bit nervous going in with my fiance to hopefully learn more and find a design we liked. Big shoutout to Shelley who helped us out and made us feel welcome. We didn't feel rushed or pressured into making a decision however as soon as we left the shop, we knew that we were going with an amazing TMC design that lit up my fiancés eyes as soon as she saw it.
Thanks again Shelley and the Brisbane TMC team ✌️

5
Date of experience: Feb 24, 2026
Clara Ruth Alice
The customer service was amazing. Me and my partner both felt so comfortable and supported, no press

The customer service was amazing. Me and my partner both felt so comfortable and supported, no pressure at all and staff were so knowledgeable and helpful. The environment was stunning and calming with complimentary drinks. A hand written card and rose on valentines was the cherry on top of this amazing service. We won’t be getting rings anywhere else!

5
Date of experience: Feb 14, 2026
Clara Ruth Alice
The customer service was amazing

The customer service was amazing. Me and my partner both felt so comfortable and supported, no pressure at all and staff were so knowledgeable and helpful. The environment was stunning and calming with complimentary drinks. A hand written card and rose on valentines was the cherry on top of this amazing service. We won’t be getting rings anywhere else!

5
Date of experience: Feb 14, 2026
Former Employee
Do Not Work Here - Horrible Culture, Unaccountable Management

If you are thinking about working at TMC Fine Jewellers, please rethink. I was fired with no explanation or acknowledgment after asking management for clarification about shifts. During the interview process I was told I would have at least two shifts with the ability to work during the week. This was also consistent with how the role was advertised on Seek. However, they did not follow through, often cancelling shifts so I had none each week. When I enquired about this, instead of addressing it and being held accountable, they fired me. If you are looking to work at a company where management is competent, where you can raise concerns and not feel like you will get fired/actually get fired, don’t work here - you will be treated as replaceable.

1
Date of experience: Feb 13, 2026
Christine Eaton
Fantastic and friendly service

Fantastic and friendly service, very happy with the whole process and well informed along the way of creating my piece!

5
Date of experience: Feb 12, 2026
Jake Hill
Great customer service, and amazing results

The team was super helpful when I had questions, they were always fast to respond and they never made me feel like I was asking too many questions. The ring is just how I imagined it and it turned out absolutely beautiful.

5
Date of experience: Feb 12, 2026
Emily Ward
I ordered a wedding band for my future…

I ordered a wedding band for my future husband (Flat Brushed Dual Grooved Men's Ceremonial Band). My partner is a simple man, but these incredible designs (especially the one I picked hehe) are simple however, have a hint of specialness to it. I also got it engraved. The team of TMC were so helpful and kept me up to date the whole process. I couldn’t recommend TMC more!Thank you, thank you, thank you

5
Date of experience: Jan 21, 2026
Chase Eldridge
Great experience the team were easy to…

Great experience the team were easy to deal with, very helpful, and the jewellery is beautiful. Everything went smoothly and I’m very happy with the result. Highly recommend.

5
Date of experience: Jan 17, 2026
Olivia Vince
Amazing experience!

Amazing experience!! I went into the Sydney show room on the 16th of Jan to explore options for an engagement ring. Shelley was amazing throughout the whole process in helping me find the perfect ring. She helped me with all my questions and really listened to what I wanted.The experience was exceptional from the beginning, I was made to feel at ease and try on as many options as I wanted. Nothing was ever a bother and the team really made the process seamless for me and my partner

5
Date of experience: Jan 16, 2026
Nicholas Inglis
everything pre was amazing original…

everything pre was amazing original ring appointment to design purchase ring was great after that not so much I was told a few things would happen that didnt for example a video of the ring when it was ready collection was a very brief experience didnt have the same care as the pre I took the parents of my fiancé and it was very pay your balance and see you later ring is beautiful very happy with product just after sae could of been better

3
Date of experience: Dec 26, 2025

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