Review Time
I'm extremely disappointed with my recent experience with TopCashback and MyDeal. I purchased three items on MyDeal via TopCashback, spending over $50 to earn rewards. However, the seller cancelled one item, and due to TopCashback's policy, I lost cashback on the entire purchase.TopCashback's policy states: "If any part of an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account." I find this policy unfair, as it penalizes customers for issues beyond their control. TopCashback blames MyDeal for not paying the commission.A more reasonable approach would be to prorate cashback rewards based on delivered items rather than cancelling the entire reward due to a single item cancellation by the seller.
It was very easy to change my payout destination.I needed some money to buy food so I can feed my possums. The money came at the right time. It is not fair being on a pension, but every bit counts.I have TopCashBack Australia to thank for money to feed my possums, the pension did not go far enough this fortnight. Times are tough on a lot of Aussies, actually, on a lot of people around the world. We were the lucky country, but we squandered the royalties from the mining boom; we should have build infrastructure instead of closing factories, selling off our businesses to OS & our homes to OS, that is why we are in the shit! We make nothing here, so we get nothing in our pockets while house prices go up due to no houses being built. /rant
Two months ago, I made an online purchase where TopCashback was offering a 27% cashback which was quite a sweet promotion. Although the cashback didn’t track initially, I reached out to a representative via OzBargain who was very reassuring and assisted me in resolving the issue. Super grateful for the prompt support!
Have been using TopCashback for a while now and have found them to be the leader in their domain. There browser widget works better than the others and, on the times, I have had to contact them, they have been very helpful and resolved my issue very promptly. Keep up the good work.
Their cashback rates are generally good. As with other cashaback companies I've used, there has been the occasional issue with tracking or with a lower amount than expected, but their support has been very quick, understanding and responsive, and they've always sorted it out.
Have enjoyed pretty seamless cashback experience with TopCashBack since joining. They appear to have some of the highest rates amongst their competitors, and so far I haven't had any issues with missed tracking. Easy to use service, great website and web extension. Highly recommend.
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Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online.
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