topcashback.com.au

4.4
4.4 Based on 140 reviews

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign i...

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Average Rating

4.4

/
5

140 Reviews

5 Star
81%
4 Star
6%
3 Star
0%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Emily
Good support.

Good support.

5
Date of experience: Apr 08, 2024
Garth Clark
I have to give this site less than 1…

I have to give this site less than 1 star.Me and my wife created an account to purchase product from chemist warehouse.However it took 5 month for cashback to be available and when we transfer to our bank account. They said we have created multiple accounts.This is something big company do that to their customers.Trapped them in to it and make up an excuse to not paying them money they deserved.This is totally scammed and disappointed.Please don’t stay in Australia to scam Australian people. Money is not big deal but to show your company is fraud company.

1
Date of experience: Apr 06, 2024
Macy Clark
Extremely Disappointing Cashback Experience

I had a very poor cashback experience with TopCashback. Despite lodging a ticket months ago, I received no meaningful communication and had to constantly follow up to get any response. This issue is long overdue. I will be contacting the retailer directly. Accountability is needed, and it is not the customer's responsibility to chase for promised services.

1
Date of experience: Mar 25, 2024
YUGIOH9291
Pretty good Cashback rates

Pretty good Cashback rates. No problems with them so far.

5
Date of experience: Mar 20, 2024
Jerry Foster
Missing cashback but all worked out in the end

My cashback had not tracked after a month post purchase, so I lodged a claim directly through Top Cashback. The team were working on it but this was taking longer than anticipated. They did end up providing me with cashback, however what was provided was only 80% of the advertised cashback rate. I said as much in the claim message thread but no replies. I ended up sending a PM to Ozbargain's resident Top Cashback rep "tightarse", who actioned my claim and provided the missing cashback 13 minutes later. Very happy with the outcome and will not hesitate in future as I know issues like these can be resolved if they occur.

5
Date of experience: Mar 15, 2024
Paddy Harris
Quick Response

Prompt reply from the customer service and problem is solved.

5
Date of experience: Mar 14, 2024
Helpful team with quick replies

Helpful team with quick replies. Just wish there was an app

5
Date of experience: Feb 28, 2024
Oswald Johnson
Great

Customer Service was good and it did its job

5
Date of experience: Feb 21, 2024
Poussin_Magique81
Avoid ! Use local cashback company instead

They will find excuses not to pay you, multiple accounts is the most used one. Then ask you to provide personal information which is not necessary at all. Avoid. Waste of time. They should not exist here in Australia. They treat the customer like thief.

1
Date of experience: Dec 22, 2023
Charlie
Cashback doesnt work

Cashback doesnt work. I have raised a ticket and still no updates after weeks.

1
Date of experience: Nov 21, 2023

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Business Details

  • Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online.
    Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.See more

  • email contact@topcashback.com.au
  • language https://topcashback.com.au/?ihr=trustpilot

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