topparcel.com

4.2
4.2 Based on 119 reviews

Topparcel, founded in 2014 in England, offers efficient and affordable international parcel delivery across multiple countries, including the UK, Italy, Spain, France, Germany, Austria, Portugal, Poland, Kazakhstan, and soon Turkey and the USA. As an onli...

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Average Rating

4.2

/
5

119 Reviews

5 Star
72%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
18%

Filtered Reviews

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Review Time

Grant Duran
Top service as always

5
Date of experience: Jan 20, 2025
exel007161
Professional and helpful staff

5
Date of experience: Jan 14, 2025
Beverly Patterson
Good service

Good service! Easy and faster! Due to holidays in Russia, it took a few days to take from the post office.

5
Date of experience: Jan 09, 2025
Ruth S.
My parcel was delivered in 2 weeks to…

My parcel was delivered in 2 weeks to Russia but got lost in the way cause the address was printed wrongly. I checked my address book, all the details there were correct so it is disappointing. I am glad that it was delivered after all. Update: registered on the website as Katie Horn.

3
Date of experience: Jan 05, 2025
Carissa J.
Delivered for 1 months…

My parcel was delivered for 1 months from Ireland to Tambov, Russia. I'm happy. The parcel had no damage. Help line answered to me all questions. I had a courier service - it was done as expected.

5
Date of experience: Jan 04, 2025
Zachary Barnes
Another great delivery

What can I say, my misses in Poltava receives the parcels with such joy. Total tracking information, reasonable delivery time and above all, reliable. My go to company.

5
Date of experience: Dec 27, 2024
Leamon
Good service and good prices

Good service and good prices

5
Date of experience: Dec 24, 2024
Effie Anderson
Amazing

Amazing! My parcel was delivered from France to Russia within slightly over 2 weeks, bearing in mind a hectic Christmas period. The customer service was super helpful as well. I recommend.

5
Date of experience: Dec 17, 2024
Stella
Great service

I was very worried whether the parcel would arrive on time, everything arrived in two weeks. I would especially like to thank Nadezhda from the office in Alicante who helped solve the problem. I highly recommend.

5
Date of experience: Dec 12, 2024
alexcook24
The most horrible delivery experience…

The most horrible delivery experience ever, avoid them. Estimated delivery time was 2-3 weeks.Their courier took the parcel on 30 August, as of today 5 December the parcel has not arrived. They refuse to refund saying we need to wait more, though it is in transit for more than 3 months now. Zero feedback or client service, no updates, the tracker on their site does not work, all our calls, emails and messages are left without reply. Avoid at all costs.My parcel number is 404696

1
Date of experience: Dec 05, 2024

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Business Details

  • Topparcel, founded in 2014 in England, offers efficient and affordable international parcel delivery across multiple countries, including the UK, Italy, Spain, France, Germany, Austria, Portugal, Poland, Kazakhstan, and soon Turkey and the USA. As an online aggregator, we provide a convenient platform to compare and book deliveries with various courier services, allowing easy management and real-time tracking of shipments. We also offer packaging services and sell packaging materials at our physical offices, ensuring your parcels are secure. Using Topparcel saves you time and effort by consolidating multiple delivery options in one place, and our dedicated customer support team is always ready to assist, making your shipping experience smooth and stress-free.See more

  • email support@topparcel.com
  • language https://topparcel.com

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