topparcel.com

4.2
4.2 Based on 119 reviews

Topparcel, founded in 2014 in England, offers efficient and affordable international parcel delivery across multiple countries, including the UK, Italy, Spain, France, Germany, Austria, Portugal, Poland, Kazakhstan, and soon Turkey and the USA. As an onli...

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Average Rating

4.2

/
5

119 Reviews

5 Star
72%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
18%

Filtered Reviews

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Review Time

Sapphire Taylor
Very disappointed

Very disappointed

1
Date of experience: May 15, 2024
KR23
From USA to Russia

From USA to Russia, customer service is always helpful. Package delivered in 4 weeks. was happy with service. this was my second time shipping with topparcel I will use this service again

5
Date of experience: May 04, 2024
Eadwulf P.
This is how they lost my parcel

This is how they lost my parcel: After picking up my parcel, I did not receive any tracking number. I wrote to them several emails, and they replied that “it was normal: the tracking number is assigned by the actual courier, and they were still waiting for it. I insisted that it was NOT normal that many days after the shipment still there was no tracking number, inviting them to take actions. They started to investigate after weeks. And guess what… the parcel is lost.I am convinced that if they were inquiring much sooner, there were many more chances to find it.Furthermore: the parcel was insured. But they did not pay anything because they are passively waiting that the courier officially declares the parcel as lost. So, three months after the shipment, I lost the parcel and I had no insurance payment.

1
Date of experience: Apr 29, 2024
Flynn
Delivery on time

Delivery on time, questions answered quickly. I recommend

5
Date of experience: Apr 05, 2024
Madelaine Brown
Too many time for delivery.

Too many time for delivery.

1
Date of experience: Mar 14, 2024
!!! Friendship between Germany & Russia !!!

All went well again, thanks TOPPARCEL !!

5
Date of experience: Mar 13, 2024
Magnolia Kelly
Extremely happy, the parcel arrived within 2 weeks

Extremely happy, I have sent a parcel to Russia, it got there within 2 weeks. I was notified every time the parcel changed the location. Stress free experience

5
Date of experience: Mar 05, 2024
Franklin Patterson
Perfect! Quick and safe delivery

Perfect delivery: quick and safe, with detailed and continuous tracking report. Thank you guys!

5
Date of experience: Feb 20, 2024
Louisa Parker
Reliable

All was as promised and expected. Will use the service again

5
Date of experience: Feb 19, 2024
Deorwine Fisher
Definitely recommend

I have sent parcels from Paris to Simferopol many times without any problems.The parcels arrived on time.

5
Date of experience: Feb 06, 2024

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Business Details

  • Topparcel, founded in 2014 in England, offers efficient and affordable international parcel delivery across multiple countries, including the UK, Italy, Spain, France, Germany, Austria, Portugal, Poland, Kazakhstan, and soon Turkey and the USA. As an online aggregator, we provide a convenient platform to compare and book deliveries with various courier services, allowing easy management and real-time tracking of shipments. We also offer packaging services and sell packaging materials at our physical offices, ensuring your parcels are secure. Using Topparcel saves you time and effort by consolidating multiple delivery options in one place, and our dedicated customer support team is always ready to assist, making your shipping experience smooth and stress-free.See more

  • email support@topparcel.com
  • language https://topparcel.com

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