Name: trashie.io
Telephone: 000000000
Rating: 3.8

Cat Guest

I love the product and I get my bags with the unlimited membership. I get points for sending my item

I love the product and I get my bags with the unlimited membership. I get points for sending my items and get points when I do my online shopping too. I just put my items in my bag, put them in my building's UPS drop off station and I'm done. I feel good and get rewards.

Date of experience: Feb 16, 2026

Disappointed Guest

2 weeks ago

Cash out is a scam

I used to have hundreds of dollars in “trashie cash” I was saving up because everything on the for days website was EXPENSIVE. Now, with the new program- those hundreds of dollars are only worth pennies. This program is the biggest scam. You shouldn’t have to pay money to give your clothes away.

Date of experience: Feb 13, 2026

Cat Guest

2 weeks ago

Convenient Clean Out

I love the product and I get my bags with the unlimited membership. I get points for sending my items and get points when I do my online shopping too. I just put my items in my bag, put them in my building's UPS drop off station and I'm done. I feel good and get rewards.

Date of experience: Feb 13, 2026

Courtney Phillips Guest

2 weeks ago

Genuinely love

I have used them for years, recommended them to friends/family, and happily signed up for their unlimited service when it launched, but I actually don’t recall needing to contact them for support before this week. I’ve had to be in contact with support at so many companies lately due to bad products (and that wasn’t even the reason here!) and am constantly amazed by how insanely low the bar has become for customer service, which had me that much more impressed with the support I received here. The answer from Rin was almost immediate, friendly, knowledgeable, and completely helpful… truly shocking nowadays, in the absolute best way. So now not only do I know I love and appreciate what they do but I love their customer support too! Thank you for making it so easy (and pleasant) to do something good for the environment.

Date of experience: Feb 11, 2026

Josephine Ronga Guest

3 weeks ago

Thank you!

I got a response quickly and my questions clearly answered.

Date of experience: Feb 09, 2026

Jamie Guest

3 weeks ago

I love what Trashie is and does

I love what Trashie is and does! Their customer service is very nice, friendly and helpful!

Date of experience: Feb 09, 2026

Internationally Known Guest

3 weeks ago

Excellent service

Hi! Recently, I asked customer service a question about my account and received an answer from Ms. Barbara soon after. She was friendly, professional and provided immediate assistance. Thanks !

Date of experience: Feb 08, 2026

Helen Guest

1 month ago

Order problems resolved quickly!

I ordered a Trashie bag, and, when I hadn't received it after 3 weeks, I contacted their customer service via their website. They responded within a hour, and resolved the issue within another hour.

Date of experience: Jan 30, 2026

Anita Chan Guest

1 month ago

Love Trashie

Love Trashie - great for sustainability and very helpful customer support!

Date of experience: Jan 28, 2026

Jean Guest

1 month ago

I love having the peace of mind knowing…

I love having the peace of mind knowing that there is alternative solution to old things besides the landfill. The customer service is excellent and has resolved the few issues I have had very quickly.