Review Time
Well I was skeptical but it worked! We got an excellent deal on a prime time (spring break) trip to Cabo. Process was a little unusual as the original itinerary wasn’t available but they got us something similar. That was acceptable.
Very unethical business practice. You may save a few hundred dollars, but you never know—your ticket could be canceled by the airline at the very last minute. Do not buy tickets from this travel agency.
14409, 14408, 14406
I highly recommend that travelers steer clear of purchasing tickets from this travel agency. Our airline tickets, arranged through them, were abruptly cancelled by the airline due to improper booking practices by the agency. This led to significant inconvenience, financial loss, and stress. The agency did not take responsibility or resolve the issue. Their booking methods are unreliable and pose serious risks to customers.
⚠️ A warning to others: Stay away from this agency. Opt for a reputable and professional travel service to ensure your tickets are valid and secure.
This review is a genuine account based on my experience, highlighting why the positive feedback on review platforms can be deceiving. I booked a flight from one city to another via a layover, drawn in by the significantly lower prices compared to booking directly with the airline. Initially, everything seemed fine; I received confirmation numbers from both airlines involved, and my booking was verified. However, a few days later, I got a cancellation notice from one of the airlines, indicating that multiple bookings had been made under my name, leading to an automatic cancellation. The service responded, attributing the cancellation to a mistake, and while they did process a refund, the whole ordeal took 3–4 days and was quite stressful. The reason this service appears to have favorable ratings is that they solicit reviews right after booking, when everything seems satisfactory. After my experience, I would strongly recommend steering clear of this service. It may not be a blatant scam, but the entire process felt unreliable and lacking in trust.
I cannot give any stars to this service; they are dishonest and harassing. I receive 5 to 8 calls daily, with constant pressure to engage in business. The representatives are rude, often yelling and speaking harshly. I strongly advise purchasing flights directly from the main airlines instead. They charged me twice: the first payment was made to the actual airline, while the second went to another service. The initial payment, which was less expensive, resulted in a fake reservation and a supposed document with tickets and a confirmation number, claiming everything was settled. Upon calling the airline, I learned that the flight wasn’t confirmed due to the lower payment not covering the actual cost. Ultimately, I ended up with neither tickets nor a flight. They charged me a total of $250—$74 went to the airline, and they kept the rest. I am currently disputing this charge to recover my funds, but to prevent this stress, PLEASE AVOID PURCHASING TICKETS FROM THEM. It was a terrible, awful experience.
We booked a ticket through the company, and it was issued at a lower price. Two days later, I received an email indicating that the ticket had been cancelled by another airline—something we never requested. The representative was not helpful at all in resolving the issue or offering a refund. Instead, we were advised to contact the airline ourselves or dispute the charge through our bank. I strongly recommend being cautious when dealing with this service. This has been a frustrating experience—they took our money, and we ended up without a ticket. It feels like a scam.
The representative was incredibly helpful with my tickets. I spoke with her for over an hour, and she stayed with me until I received my tickets in the final email. I was quite stressed about the confusion with my tickets throughout the day. I'm grateful for everything she did, and I would give her 10 stars. Thank you for your help!
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TravelMerry is one of the leading US based travel companies that caters to a wide range of travel products for every budget.
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