Review Time
There service appoint scheduled is garbage. I scheduled service appointment thru them for a local shop a week in advance. No confirmation email was sent, day of appointment shop had no record, was told by their ai chat I would get a live agent 6 days later no one answered after 10 days I did another chat was told I could cancel and reschedule without being charged. I was still charged the $50 cancel fee. Sent an email to their help email. It’s been 11 days with no response. Ai chat said if I dispute the charge with my bank my account would be sent to collections and to try emailing again. My live support request is still pending in there app now for 21 days.
I have been a Treads customer for over 2 years now and I absolutly love them! I'm on my second set of new tires. Installs are seamless and I have experienced excellent customer service, before, during and after installation.I HIGHLY recommend this service/company!
So, I just tried talking to Joe on the Treads app well he blocked me. He didn’t try and work things out with me , which, I was totally willing to do. So you know what how about we visit small claims court since y’all won’t speak to me like adults …
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Treads is an AI-powered car management subscription designed to make car ownership more enjoyable by eliminating the hassle of car maintenance while making the roads safer for everyone. Treads has you covered for tires, alignments, oil changes, wiper blades, and even auto insurance.
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