treads.app

4.5
4.5 Based on 160 reviews

Treads is an AI-powered car management subscription designed to make car ownership more enjoyable by eliminating the hassle of car maintenance while making the roads safer for everyone. Treads has you covered for tires, alignments, oil changes, wiper blad...

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Average Rating

4.5

/
5

160 Reviews

5 Star
81%
4 Star
4%
3 Star
5%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

Terance Revel
No answer to billing disputes

There service appoint scheduled is garbage. I scheduled service appointment thru them for a local shop a week in advance. No confirmation email was sent, day of appointment shop had no record, was told by their ai chat I would get a live agent 6 days later no one answered after 10 days I did another chat was told I could cancel and reschedule without being charged. I was still charged the $50 cancel fee. Sent an email to their help email. It’s been 11 days with no response. Ai chat said if I dispute the charge with my bank my account would be sent to collections and to try emailing again. My live support request is still pending in there app now for 21 days.

1
Date of experience: Oct 02, 2025
Charles D
Stay clear of this company

Stay clear of this company, been waiting 6 weeks for a replacement tire appointment that they postponed because the tire is out of stock? I have reached out so many times I lost count, not one response back!

1
Date of experience: Sep 25, 2025
Kelsey
Always on time and courteous great…

Always on time and courteous great service and plans.when you need help they respond right away.

5
Date of experience: Jul 17, 2025
Roman Fisher
I missed my appointment and the service…

I missed my appointment and the service people called me the next day to do the service then. I was so grateful for that.

5
Date of experience: May 30, 2025
Great service!

5
Date of experience: May 09, 2025
Walter M.
FANTASTIC Company all around!

I have been a Treads customer for over 2 years now and I absolutly love them! I'm on my second set of new tires. Installs are seamless and I have experienced excellent customer service, before, during and after installation.I HIGHLY recommend this service/company!

5
Date of experience: Mar 25, 2025
JL73
Awesome Experience

It was so fast and convenient. I love that they come to you.

5
Date of experience: Feb 03, 2025
Arlo
Joe, blocked me how considerate!!!!!!

So, I just tried talking to Joe on the Treads app well he blocked me. He didn’t try and work things out with me , which, I was totally willing to do. So you know what how about we visit small claims court since y’all won’t speak to me like adults …

1
Date of experience: Jan 16, 2025
mr_camaronJr96
Treads has been amazing

Treads has been amazing. The customer service is always top notch. The convenience of having Treads come to my home has been next level. An amazing company providing an amazing product!!!

5
Date of experience: Jan 11, 2025
LR65
Texting with them is easy

Texting with them is easy, they are responsive

5
Date of experience: Jan 02, 2025

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Business Details

  • Treads is an AI-powered car management subscription designed to make car ownership more enjoyable by eliminating the hassle of car maintenance while making the roads safer for everyone. Treads has you covered for tires, alignments, oil changes, wiper blades, and even auto insurance.

  • email help@treads.app
  • call 18336891263
  • language https://treads.app

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