triphobo.com

I booked an Egypt trip through TripToGo scheduled for March 9–17, 2026. Due to rapidly escalating re

I booked an Egypt trip through TripToGo scheduled for March 9–17, 2026. Due to rapidly escalating regional tensions in the Middle East and multiple security alerts issued by U.S. embassies/US Security Department, I became concerned about the safety of traveling to the region at that time.

My travel route involved flying through Jordan on Royal Jordanian Airlines, which raised additional concerns given the regional instability and potential airspace disruptions.

I contacted TripToGo before the trip and respectfully requested to postpone the trip to a later date. I clearly explained that my request was not to cancel permanently but simply to delay travel until the situation became more stable.

Unfortunately, TripToGo refused to offer any flexibility, postponement, or refund, despite the unusual geopolitical circumstances and legitimate safety concerns raised by a traveler.

As a customer, I found this response disappointing and lacking empathy. In situations involving potential safety risks and government security alerts, I would expect a travel agency to work with customers to find a reasonable solution.

I hope TripToGo will reconsider its approach to customer service and provide more flexibility when travelers face legitimate safety concerns outside of their control.

Date of experience: Mar 16, 2026

Refused to Postpone Trip Despite Legitimate Safety Concerns

I booked an Egypt trip through TripToGo scheduled for March 9–17, 2026. Due to rapidly escalating regional tensions in the Middle East and multiple security alerts issued by U.S. embassies/US Security Department, I became concerned about the safety of traveling to the region at that time.My travel route involved flying through Jordan on Royal Jordanian Airlines, which raised additional concerns given the regional instability and potential airspace disruptions.I contacted TripToGo before the trip and respectfully requested to postpone the trip to a later date. I clearly explained that my request was not to cancel permanently but simply to delay travel until the situation became more stable.Unfortunately, TripToGo refused to offer any flexibility, postponement, or refund, despite the unusual geopolitical circumstances and legitimate safety concerns raised by a traveler.As a customer, I found this response disappointing and lacking empathy. In situations involving potential safety risks and government security alerts, I would expect a travel agency to work with customers to find a reasonable solution.I hope TripToGo will reconsider its approach to customer service and provide more flexibility when travelers face legitimate safety concerns outside of their control.

Date of experience: Mar 02, 2026

Good idea but not user friendly

I tried to add hotels I already booked on booking.com to the itinerary but the booking.com option does not even show them if one wanted to book them onsite. Hotel booking sites needed a long time to load or did not load at all.Quite a few spelling mistakes on location names and road names. Not critical but it makes an impression.I thought TripHobo would be easier to use with my planning. But I may be going back to my Excel planning which worked well over many years.

Date of experience: Mar 04, 2025

I just want software to plan an…

I just want software to plan an itinerary. Entered all the details, was told to refresh the screen and lost everything. What a complete waste of time.

Date of experience: May 11, 2024

Please add transportation solutions

Please add transportation solutions

Date of experience: Apr 17, 2024

Everything has worked great until now

Everything has worked great until now, my only issue has been that for some weird reason, whenever I try to search for flight options, I get no results, so then I try to add a custom flight, and in the arrival time, as soon as I click the dial to change the time, the save option disappears for no reason. So I can only change the departure time, but not the arrival.

Date of experience: Feb 21, 2024

Very helpful to plan and schedule

Date of experience: Nov 01, 2023

I find this a very useful platform…

I find this a very useful platform where I can put my thoughts out and it categorises them based on date, place, budget, activities etc. Just two suggestions - 1. If you could make it less cluttered, it would feel even better to use, and2. Include Viator and Booking.com in your planning module, that would add to the richness of the booking experience.

Date of experience: Sep 19, 2023

Tremendous! Stupendous! Fun! Educational!

I spent years at a content expert for a floor-full of programmers making tools for scientists interrogating the human genome. I knew nothing about programing; they knew precious little about biogenetics. We struggled but ultimately useful tools were built. Now retired, a friend told me about this program as I was struggling to plan our first - and very major bucket-list - trip abroad for my family since Covid. I was overwhelmed by the choices and decisions. I'm still overwhelmed with gratitude for this fantastic tool and am having a wonderful time planning, revising, reconsidering - IT IS SO easy!!.

Date of experience: Sep 10, 2023

It was great except one...

The layout of the site and accessibility of the site instruments are great... In triphobo we can edit it very easily..but there's only a drawback to me although it is common but I think the suggestion of hotels is OK in the site but when we download the itinerary the suggestion should be excluded 'cause if anyone other than the person who planned it sees it,they might misunderstand...But overall a fantastic 4.5/5

Date of experience: Aug 02, 2023