truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
25%

Filtered Reviews

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Review Time

Woodrow Bell
Great customer service

I had been looking for a Rolex and came across TrueFacet. Their support team was able to answer all my questions and guide me through the entire process. I was very satisfied with my purchase and the amazing service provided by TrueFacet team! highly recommended, I know I’ll be shopping with them again.

5
Date of experience: Jan 20, 2021
Madison A.
Short on Service

Had a watch listed for $2,895.00, which with their own coupon could purchase for $2,645. I made an offer of $2,300.00 and their counter offer was $2795.00. I explained to the rep that I could get it for less with their own dicount code and received another offer of $2,695.00! Then the watch was mysteriously no longer in stock...awfully shady in my opinion

1
Date of experience: May 07, 2020
Marianne Cook
Truefacet

Truefacet, I would refer anyone. I am very happy with the items I brough. The good friendly service.

5
Date of experience: Feb 19, 2020
ZikkinhaGamer1646
The shopping experience with True…

The shopping experience with True Facet. Lots of choices. Easy to navigate website. Fast shipping options. Even financing was available, Will continue to shop on True Facet

5
Date of experience: Dec 26, 2019
I was very hesitant on making such a…

I was very hesitant on making such a large purchase online but I have had such a positive experience with TrueFacet I have bought multiple items with confidence. They also have excellent customer service and respond ASAP.

5
Date of experience: Dec 24, 2019
Byron Anderson
I’ve been a repeat customer and never…

I’ve been a repeat customer and never regretted it, Love You Truefacet

4
Date of experience: Nov 26, 2019
Fast and professional process

Fast and professional process, good communication and a better product than expected.

5
Date of experience: Sep 30, 2019
Chloe Fisher
GREAT customer service and GREAT company

Very happy with my decision to purchase from this company. Dealt with a lovely man called gavin. I had concerns first about my order not arriving on time. He said that he normally deals with orders and he was able to have my item shipped the SAME day as i placed it. Loved my item and a nice accent too :)

5
Date of experience: Sep 05, 2019
Jerome Johnson
I bought a Rolex for myself from…

I bought a Rolex for myself from TrueFacet. The watch has had a couple of problems and needed to be returned to TrueFacet for repair and servicing a couple of times. TrueFacet has been nothing but professional in addressing the problems and honoring their guarantee. I will consider buying from them again.

5
Date of experience: Sep 04, 2019
Haley Cooper
Excellent products and the customer…

Excellent products and the customer service/ warranty on watches is top of the game. I will refer to friends and will buy here again. Great job taking such a high level toward service.

5
Date of experience: Aug 21, 2019

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