truefacet.com

3.9
3.9 Based on 201 reviews

Truefacet legacy...

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Average Rating

3.9

/
5

201 Reviews

5 Star
68%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
25%

Filtered Reviews

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Review Time

RAZ_75
I've purchased half a dozen jewelry…

I've purchased half a dozen jewelry pieces from True Facet. All of them have been as promised - truly quality pieces at fair prices. Affirm is a wonderful choice for financing and I applaud TF for selecting them as they are easy to deal with and don't charge finance fees. Customer service has been excellent. I'm just very happy with all aspects of this company.

5
Date of experience: Jul 11, 2018
HF20
Excellent.

Excellent products and customer service.

5
Date of experience: Jul 06, 2018
Merle Anderson
Loved the vintage watches I bought but…

Loved the vintage watches I bought but although one came with a certification that it kept time, it does not.

4
Date of experience: Jul 04, 2018
ReçuTrèsVite27
Great communication, keep their word

Great communication

5
Date of experience: Jul 03, 2018
Wilfred Wilson
Excellent and courteous and…

Excellent and courteous and knowledgeable people. Very cordial and I am well pleased with my purchase

5
Date of experience: Jul 03, 2018
Tigroux_
Excellent boutique service!

5
Date of experience: Jul 03, 2018
VH95
Good Purchase

I purchased an unworn Frederique Constant automatic watch at a spectacular price. Received it within two days of ordering and it was as ordered and expected. No issues of any type were noted and I wouldn't hesitate to do business with them again.

5
Date of experience: Jul 03, 2018
Isabel Cook
Would give more stars if I could

TrueFacet is killing the game! I've consigned and purchased items on TrueFacet a handful of times and they never cease to impress me. Their shipping is fast, products come as advertised, and communication is stellar.

5
Date of experience: Jul 01, 2018
Marianne Cooper
Rollie Rollie Rollie

I ended up purchasing a Rolex Datejust 116233 yellow gold two tone w/ a fluted bezel. I couldn't be any happier with the whole experience! This is the first luxury watch I've ever purchased. From start to finish the customer service was impeccable. I ended up actually cancelling my other two orders since I wanted my first watch to be perfect. Allison my concierge was very patient and everyone I was in contact with the whole way were very knowledgeable. Delivery was fast!! Next Day! Upon arrival, everything was in perfect condition. The packaging was an experience in its self! I highly recommend this company. Couldn't be any happier with this purchase!! No regrets..

5
Date of experience: Jun 29, 2018
Lizzie
Very pleased with the whole process!!

Very pleased with the whole process! Product was as advertised and the customer support was timely and helpful. Will definitely use them again!!!

5
Date of experience: Jun 27, 2018

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