Review Time
Trusted Home Solutions representative Ibrahim inspected my loft for damp and mould. His report was very informative and I was very pleased with the information he provided and also the recommended solutions. I would be happy to use Trusted Home Solutions again if I need similar advice.
We had a battery installed last week, was very happy with the installer as he got it finished quicker than expected.He explained the monitoring and spent time making sure I understood absolutely everything!Massive thanks and will be happy to recommend friends and family
Have been constantly called by this company over the last few weeks. When I answer, they have called themselves various names - National Energy Department, National Energy Centre and National Energy but one operator did confirm they are part of Trusted Home Solutions. I had a conversation with a rather short tempered operator, where I pointed out a couple of the 5 star reviews looked surprisingly similar and I’m more inclined to believe the lower starred reviews. Before I had a chance to ask for my details to be removed from their system the operator called me a c*** (yes, really!) and hung up. I guess these calls aren’t recorded.Needless to say, I won’t be using their services.
Great service from Calvin, he explained everything so well.I was a little skeptical about the appointment at first but I wanted more information on battery storage options so I decided to have the energy survey done.After a week everything seems to be running well and the installers were polite and got the job done without mess.Great job
The domestic battery storage system was installed within days of our first consultation. The installation itself was carried out without any fuss, and the results have so far been encouraging. A whole week without sunshine demonstrates the advantage of storing off-peak electricity for use during the day, already reducing our energy bill. On the few sunny days we've had lately the existing solar PV array has been able to more than top up the batteries. So, a win-win situation. Thank you, THS!
Excellent customer relations. I did have a minor problem earlier in the initial negotiations but the salesman was keen to ensure that I was happy with the whole process and now my batteries have just been installed by a very friendly and helpful member of the Trusted Home Solutions team. He took a lot of trouble to ensure everything was working as it should and particularly getting the App to connect that was being difficult, but he did it. The whole team are to be recommended!
Although wary of a cold call we decided to give the salesman a chance to explain the process and decided to go ahead with the installation. This was completed in a little over a week by two friendly and efficient workmen who also installed the app on my phone so I can monitor the system. Everything is working as it should and I am very happy. Would definitely recommend to friends and family
Today September the 3rd 2024 we had a energy storage battery installed to are solar system,the engineer that did the installation from homesolutions was very polite and professional in every way, i would definitely recommend this company 👌
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