trustedhomesolutions.co.uk

4.5
4.5 Based on 140 reviews

...

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Average Rating

4.5

/
5

140 Reviews

5 Star
83%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
8%

Filtered Reviews

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Review Time

Jackie Clark
Loft Inspections

Trusted Home Solutions representative Ibrahim inspected my loft for damp and mould. His report was very informative and I was very pleased with the information he provided and also the recommended solutions. I would be happy to use Trusted Home Solutions again if I need similar advice.

5
Date of experience: Jan 29, 2025
Howard Morgan
These ppl are scammers

These ppl are scammers. They ask for loads of personal info and then when they can’t come round when “both home owners are in” they hang up. Nothing legitimate about them.

1
Date of experience: Nov 13, 2024
Le_Laosien
We had a battery installed last week

We had a battery installed last week, was very happy with the installer as he got it finished quicker than expected.He explained the monitoring and spent time making sure I understood absolutely everything!Massive thanks and will be happy to recommend friends and family

5
Date of experience: Nov 05, 2024
starwars8615
Rude

Have been constantly called by this company over the last few weeks. When I answer, they have called themselves various names - National Energy Department, National Energy Centre and National Energy but one operator did confirm they are part of Trusted Home Solutions. I had a conversation with a rather short tempered operator, where I pointed out a couple of the 5 star reviews looked surprisingly similar and I’m more inclined to believe the lower starred reviews. Before I had a chance to ask for my details to be removed from their system the operator called me a c*** (yes, really!) and hung up. I guess these calls aren’t recorded.Needless to say, I won’t be using their services.

1
Date of experience: Oct 31, 2024
Verfal17868
Great service from Calvin

Great service from Calvin, he explained everything so well.I was a little skeptical about the appointment at first but I wanted more information on battery storage options so I decided to have the energy survey done.After a week everything seems to be running well and the installers were polite and got the job done without mess.Great job

5
Date of experience: Oct 28, 2024
Griffin Foster
Domestic battery storage system

The domestic battery storage system was installed within days of our first consultation. The installation itself was carried out without any fuss, and the results have so far been encouraging. A whole week without sunshine demonstrates the advantage of storing off-peak electricity for use during the day, already reducing our energy bill. On the few sunny days we've had lately the existing solar PV array has been able to more than top up the batteries. So, a win-win situation. Thank you, THS!

5
Date of experience: Oct 14, 2024
Ford T.
Excellent customer relations

Excellent customer relations. I did have a minor problem earlier in the initial negotiations but the salesman was keen to ensure that I was happy with the whole process and now my batteries have just been installed by a very friendly and helpful member of the Trusted Home Solutions team. He took a lot of trouble to ensure everything was working as it should and particularly getting the App to connect that was being difficult, but he did it. The whole team are to be recommended!

5
Date of experience: Sep 26, 2024
Talitha Parker
Trustworthy Company

Jack was very professional when installing the battery. He was explaining what was going on, making sure I was understanding what was going on to ensure I was happy with the process. He did an amazing job.

5
Date of experience: Sep 04, 2024
Cassidy Powell
…Recommended

Although wary of a cold call we decided to give the salesman a chance to explain the process and decided to go ahead with the installation. This was completed in a little over a week by two friendly and efficient workmen who also installed the app on my phone so I can monitor the system. Everything is working as it should and I am very happy. Would definitely recommend to friends and family

5
Date of experience: Sep 04, 2024
Maude Sanders
Solar Battery storage system

Today September the 3rd 2024 we had a energy storage battery installed to are solar system,the engineer that did the installation from homesolutions was very polite and professional in every way, i would definitely recommend this company 👌

5
Date of experience: Sep 03, 2024

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