Review Time
We had a very bad experience with Trusted Translations®. My wife had a USCIS appointment that was canceled, and she informed the company in advance that an interpreter was no longer needed and requested a refund of the $340 fee. Unfortunately, they refused to return any of the money. They simply kept the full amount without offering any partial refund or reasonable solution.
We feel this was unfair and dishonest. Please be careful before hiring this company for immigration-related services. Based on our experience, they are not transparent or customer-friendly
We had a very bad experience with Trusted Translations®. My wife had a USCIS appointment that was canceled, and she informed the company in advance that an interpreter was no longer needed and requested a refund of the $340 fee. Unfortunately, they refused to return any of the money. They simply kept the full amount without offering any partial refund or reasonable solution.We feel this was unfair and dishonest. Please be careful before hiring this company for immigration-related services. Based on our experience, they are not transparent or customer-friendly
I am extremely disappointed with this company.I paid $340 for an interpreter for my USCIS asylum interview. The day before the appointment, I received an official notice by mail that USCIS cancelled my interview. This was completely outside of my control.I contacted the company immediately, explained the situation, and even asked for a partial refund. They refused to return anything.I understand cancellation policies, but there should also be basic fairness and understanding when the U.S. government cancels the appointment. Keeping the full payment for a service that never happened feels unreasonable and unfair.If this is how they treat people going through immigration processes, future clients should be aware before paying in advance.I still hope the company reconsiders and does the right thing.
We hired Trusted Translations to translate our entire marketing campaign into Spanish and French, including brochures, website content, and social media ads. The translations captured the tone and style of the original copy, which helped us connect with audiences in both markets. Their project manager kept the workflow organized and efficient.
I recently used their document translation service from spanish to English , and i couldn't be happier with the results. The translation was accurate, profesional, and perfectly adapted to the contexto of my documents.The delivery was also very fast, and the comunicación troughout the procesos was excellent.
My immigration process from Colombia was very complicated, and after trying with several other Companies, I was honestly disappointed. Then I found Trusted Translations, and everything changed. Their team was extremely professional. They handled all My documents and Translations with great accuracy and attention to detail. I wholeheartedly recommend working with Trusted!
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