Review Time
These are very cheap glasses that have just been 'branded' below. Certainly not hand blown Japanese crystal as described. Can clearly see the seam lines as a mould has been used and certainly mass produced cheaply in a Chinese factory. Selling the exact same products on multiple well known stores at a fraction of the cost. Clever marketing...but fraudulent behaviour unfortunately...
Very disappointed in the quality of these glasses and how overpriced they are for what you get. Somewhere in the description on the website it talks about these being hand blown but they are very obviously made in a mold, with a seam on each side of the glass. Because it would cost me almost as much to ship them back as I paid for them, I will keep them and chalk this one up to an expensive lesson in not doing enough research before buying. I would not recommend making a purchase from this company. That being said, Jade in Customer Service did reach out and refunded half of my purchase price without having to return anything. I was grateful for that and appreciated that level of service.
I placed an order for four whiskey glasses and an additional two per an ad on line. One of the glasses arrived with a chipped rim. I asked to return it and was given the option of receiving a replacement which I accepted.After two months and several emails to the support group, the replacement glasses arrived, one also with a chipped rim.I was told it was the fault of the delivery company, but the chip from the rim was not in the box and the glasses were very well secured so the defective glass could only have come from the manufacturer.The glasses are beautiful, but the company is very slow to respond.I would not recommend this company.
These are stunning glasses. They have a very interesting design, the glass is heavy and not at all thin or flimsy. They’re very easy to hold and also just beautiful. I have a lot of barware but these are my new favorites. A wonderful surprise was the gorgeous gift wrapping. I love these.
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