Review Time
I had a very frustrating experience with the service. Creating an account was a challenge, and their app is quite poor. I entered my vehicle information for a turbocharger for a 2017 model, and after that, I ordered the part with an extended warranty. When the product arrived, it was nothing like the image I had seen. Upon contacting customer service, I was informed that the part was for a different vehicle. I would have felt differently if they had pointed out that I ordered the wrong part, but a completely different brand? They also mentioned a $15 fee for a return label for the obviously incorrect turbocharger that was listed on their website. It's unbelievable. I usually accept responsibility for my mistakes, but I clearly did not order a part for the wrong vehicle. Plus, the site requires detailed vehicle information for the purchase. I've never owned that brand in my life. This lesson cost me $15, but I've learned not to buy from this service again.
I visited the service and faced significant issues just setting up an account. Their app is frustrating. I entered my vehicle details for a turbocharger for a 2017 model, and after placing my order with an extended warranty, the part arrived looking nothing like what I had selected. When I reached out to customer support, they informed me it was for a different vehicle entirely. I would have understood if they had pointed out I ordered the wrong part for my vehicle, but a completely different brand? They then informed me of a $15 charge for a return label for the incorrect item listed on their site. It's hard to believe. I'm usually responsible for my mistakes, but I definitely did not order a part for the wrong vehicle. The site asks for detailed vehicle info, and I’ve never owned a vehicle of that brand. This mishap cost me $15, but I've learned to avoid this service in the future.
I recently upgraded my vehicle with a turbocharger from this service, and I am thoroughly impressed! As a car enthusiast, I've explored numerous options for forced induction, and I can confidently say this service stands out with a product that offers great quality at an affordable price. The moment I unboxed the turbocharger, it was clear that they take pride in their craftsmanship. The materials are sturdy and designed for performance. After installation, the performance boost was remarkable; the throttle response improved significantly, making for an exhilarating driving experience. Their prices are notably lower than competitors, making it a great choice for anyone looking to enhance their vehicle without overspending. The installation process was straightforward, aided by clear instructions, and their customer support was responsive and helpful. If you're in the market for a turbocharger that combines quality, durability, and value, look no further. I highly recommend this service!
I purchased a turbo through an online platform and followed their pre-lube instructions. After two weeks of driving, I noticed an oil leak from the new turbo. I returned it for warranty, but they claimed it failed due to lack of oil. Of course, there was a lack of oil because it was leaking! I lost $1200, and I'm considering taking my complaint to social media.
On 07/08/25, I ordered a turbo kit, which shipped quickly and arrived on 07/10/25. However, upon opening the box for the left side, I found a right side turbo instead. After contacting customer service, I was met with delays and excuses about system maintenance. Eventually, I was told I could reorder the correct part and would receive a refund for the incorrect one. I placed a new order, but the tracking showed it was delivered to the wrong address. Customer service was unhelpful. After much confusion, I finally received a package, but it was the wrong part again. Their customer support claimed they were still having system issues. I have spent a significant amount of money and still have not received the correct parts. This service is unreliable, and I would strongly advise against purchasing from them.
This service charged my card immediately, then informed me a week later that my order was out of stock. They promised a refund, but it took weeks for the charge to disappear, leading me to involve my bank. Eventually, they shipped the part anyway, which I refused. Two months later, I still have not received my refund, and customer service has ignored my proof of refusal. This company appears to have a pattern of taking payments for items they don't have and delaying refunds. I strongly advise avoiding them.
After searching extensively for a replacement turbo for my vehicle, I found this service. Their website is user-friendly, and the options are clearly laid out. I haven't installed the new turbo yet but expect no issues as all necessary parts are available. The purchasing process was straightforward and reasonably priced, with flexible payment options. I have already recommended this service to others.
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