twchome.co.uk

4.6
4.6 Based on 201 reviews

A family-run company with over 30 years combined experience, TWC Home Improvements of Swindon is here to help stylishly enhance your property. Windows, Doors, Conservatories and Living Spaces...

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Average Rating

4.6

/
5

201 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

DarkShade09
Great product

Great product! Friendly and efficient staff. Very happy, thank you .

5
Date of experience: Apr 25, 2025
Deb Wilson
Quality product with expert fitting

Quality product with very high quality fitting from the excellent James; he was speedy and very clean. After fitting was completed James demonstrated how the locks work and made sure we were happy before leaving. The transaction was brilliant from start to finish.

5
Date of experience: Apr 24, 2025
Ken Wright
New door installation

Valdi installed our beautiful new door. He did a professional, clean accurate installation. He was polite and thorough in the handover. In addition my husband was not at home and I felt safe for the duration of the installation. Many thanks Valdi

5
Date of experience: Apr 22, 2025
Pigy11
Excellent

Excellent, so impressed with the quality and installation of the door! Would highly recommend and James was brilliant he left the place spotless

5
Date of experience: Apr 22, 2025
alexcook24
Had our conservatory roof changed to a…

Had our conservatory roof changed to a tiled roof by John and Simon really happy with the results , they both worked so hard

5
Date of experience: Apr 18, 2025
RC49
Tom,Craig & Gary have just the…

Tom,Craig & Gary have just the brick,block and foundation work for my new extension. Tidy,polite and hassle free. Really good bunch of chaps and done a Sterling job. Cheers chaps

5
Date of experience: Apr 16, 2025
Jedediah Brown
Average service, but at least good communication

Unfortunately I can only give an average scoring for TWC home improvements, due to mixturer of experience and quality of workPositives - Really nice show room and super friendly staff to show you around- In case of any issue the communication was clear and quick, that includes the resolving of issues as well- The quality of the composite door is actually really good- Initial timeline was well kept (until issues happened)Negatives- Both doors which was ordered was not correctly made (front door, the design did not meet exactly what we ordered, back door the size was incorrect - front dooe we agreed to keep, back door was re-manufactured)- Quality of work is varying depends on who is the installer (front door install was really nice, back door was a joke, altough I have to say it was resolved quickly).I would expect better manufacturer and vendor service after all these years in the industry (all issues was related to manufacturer - I have been told).

3
Date of experience: Apr 16, 2025
Billy
Cladding between upper and lower bay windows

Melanie Nye great service and very helpful and the fitter Charlie done a fantastic job , both credit to TWC well done and thank you very much from Viv Whitmore

5
Date of experience: Apr 15, 2025
ByDaniHD16
A really informative experience…

I had a really informative experience with Steve Webb who knocked on our door as he is doing some work opposite us. Right place right time because he gave me some really good advice on our broken bathroom windows but also left me details on front doors which we have been considering for ages. We are going to visit the showroom and see what we can find. Thanks Steve!!!

5
Date of experience: Apr 15, 2025
Azentag57
Very happy customer.

I previously used TWC and was overly satisfied with the service. There was no doubt that I wouldn't use them again. The start to the end of my purchase was dealt with professionally. From quote to fit I was kept informed. I must say both times the fitters have been remarkable. Very polite and clean tidy workers. The aftersales team are prompt on getting out you guarantee and certificates. Well done TWC I would recommend a nd use you again if required.

5
Date of experience: Apr 14, 2025

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Business Details

  • A family-run company with over 30 years combined experience, TWC Home Improvements of Swindon is here to help stylishly enhance your property. Windows, Doors, Conservatories and Living Spaces

  • email info@twcframes.co.uk
  • call 01793781413
  • language https://twchome.co.uk

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