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twilio.com

twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
70%
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Filtered Reviews

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Review Time

Julia Vitale
Wanted Support

Support is down.

1
Date of experience: Mar 03, 2024
Sheena
Harassment

Harassment, pure and simple. Calls all day from Guildford, London, Glasgow, Southend-on-Sea etc. It's been going on for weeks now. I block each number but they just ring on a different one. I will be reporting to Ofcom on this. I think we all should.

1
Date of experience: Feb 29, 2024
Marcie W.
Zero stars really continuous spam calls…

Zero stars really continuous spam calls from different uk numbers - how do these people get your number that’s the question.

1
Date of experience: Feb 28, 2024
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Waldo
Suddenly getting up to 6 calls a day…

Suddenly getting up to 6 calls a day from various numbers that all lead back to this company. Try blocking but they just use another number. A disgrace that this is even allowed

1
Date of experience: Feb 28, 2024
Charlyne Ross
Countless spam calls from these lot to…

Countless spam calls from these lot to my 88yo dad. Nice work Twillio 🤬

1
Date of experience: Feb 27, 2024
Thelma Ross
Spam calls from Twilio

I'm having multiple spam calls from 020 453 84389 regarding making a My Diesel Claim. This number is from Ireland, although it has a London code. I've been trying for 16 weeks now to get them to stop their annoying harassment; to no avail. The calls are from Twilio Ireland Ltd. I think that legal action action should take place against this company......and i am thinking of doing it.

1
Date of experience: Feb 26, 2024
RF31
Hideous company

Won’t stop calling. Every day multiple times from various numbers. I’ve answered and asked for them to stop calling and take me off their list but still they do. 4 times already on a Saturday. Disgusting company

1
Date of experience: Feb 24, 2024
Miranda S.
Their customers illegally harass people

Allow their customers to illegally harass people in the UK. Said they had blocked the customer concerned but calls started the next working day. ICO after a long search did manage to locate their complaints form. The person from ICO suggested posting the link to the form but that is not allowed but if you search for Twilio help abuse it is listed.

1
Date of experience: Feb 17, 2024
Earl
Rung me whilst I was on a work call

Rung me whilst I was on a work call. I rung back and some obnoxious rude man started being abusive, saying he wasn’t trying to sell anything- then hung up! Disgusting behaviour.

1
Date of experience: Feb 16, 2024
Max Silva
01156474290 phishing / harassment calls.

1
Date of experience: Feb 14, 2024
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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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