twilio.com

2
2 Based on 425 reviews

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. Yo...

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Average Rating

2

/
5

425 Reviews

5 Star
18%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
70%

Filtered Reviews

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Review Time

Elias
Received spam call from them today.

Received spam call from them today.

1
Date of experience: Mar 26, 2024
Mason Spencer
Harassing SPAM calls

1
Date of experience: Mar 25, 2024
Wanda Smith
Registered an account and got instantly…

Registered an account and got instantly suspended. Support not answering since 2 weeks.

1
Date of experience: Mar 23, 2024
tyran6x11
Spam calls

Spam calls. Have received many, none of which I have answered - check it online and frequently it comes up to be them. Supposedly from Sunderland today, so often comes up as different areas of the UK or Republic of Ireland. Nowadays people from the other side of the world can buy these numbers. Reasons such as this I refuse to answer unless I know who is calling me, or am expecting a call from GP so know phone number will not show. I block the numbers on my iPhone:

1
Date of experience: Mar 22, 2024
tchetcheman69
I coudnt register

I coudnt register, theres no costumer service. I dont recommend paying for it if theres not even any support

1
Date of experience: Mar 16, 2024
Eric
Twiio is best product services provider

Twiio is best product services provider

5
Date of experience: Mar 15, 2024
Lucas Procházka
Why keep call you utter scum*ags

1
Date of experience: Mar 07, 2024
Wesley Clark
Phising scam calls about Diesel claim

Spam/scam callers they don't give up . I tried politely to tell them to remove me from their list but scammers don't listen .Absolute disgrace

1
Date of experience: Mar 05, 2024
Cwichelm W.
Disappointing Experience with Twilio's Regulatory Compliance Process

I recently had a frustrating experience with Twilio's regulatory compliance process that left me feeling incredibly dissatisfied with their service. Despite providing all the necessary documentation, including my Spanish ID card and proof of residency, my account was inexplicably suspended, preventing me from accessing the services I needed.The lack of communication and clarity throughout the process was concerning. Even after multiple attempts to resolve the issue, I was met with generic responses and no real solutions. It's disheartening to encounter such incompetence and lack of accountability from a company that prides itself on reliability.Furthermore, the rejection of my regulatory bundle without clear explanation or opportunity for recourse reflects poorly on Twilio's commitment to customer satisfaction. This level of inefficiency and disregard for customer needs is simply unacceptable.As a result of this experience, I can no longer trust Twilio as a reliable service provider. I will be exploring alternative options that prioritize transparency, efficiency, and customer support. Twilio's regulatory compliance process has left me thoroughly disappointed and disillusioned.

1
Date of experience: Mar 03, 2024
Bramwell Powell
This was definitely the strangest…

This was definitely the strangest experience I've ever had. I signed up and got banned before I even began. When I reached out to customer support, they asked what I needed. I provided a letter with all my company's details, explaining that as a new marketing agency, I wanted to test their services. Instead of help, they just sold me a US number and restricted my cards. My company is US-based and has been transparent with no issues working with any software company until now. Yet, they simply said they're sorry but can't work with me, without giving any explanation.

1
Date of experience: Mar 03, 2024

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Business Details

  • We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

  • email jmeyer@twilio.com
  • call 4153902337
  • language https://www.twilio.com

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