Review Time
Worst possible customer service eveI have been customer for 3 years. A year ago i wrote them to stop my subscription, the customer service team, suddenly ignored my ticket. Now they pulled another year, i wrote them again, and they reply that 1 day after renewal period, that i have to pay for another year. I could pay for a month, a quarter or whatever... No another year is the minimum option.
I have been using typeform as a customer sign up form for my small online business for almost 5 years. WITHOUT NOTICE, typeform has limited the number of responses for my entire account to a measly 10 users which means a huge drop in sign ups and sales for my small business. I am in the process of having to re-write all my website and take out any reference to where these forms were used which was unplanned but an emergency. Will not be using Typeform again.
I would give it zero stars if i could! Calling something free that is not free is misleading! and also as I have found out by talking to other people who the fcuk actually send out a 5question survey to less than ten people? this was not made clear until after I had signed up and sent out invites! now I got stung with a monthly fee however, I will take this further and ensure these dodgy principles follow current UK and EU legislation! Also after waiting for more than 20min on their non-live chat I bloody gave up! I would stay well clear of this company as there are plenty other decent options out there. As I Journalist myself I pride myself on providing accurate, truthful and independent information when I publish articles however, in this case it is going to be the easiest job ever! Their page is misleading, compliance questionable and should not be allowed online! Stay well clear!
Typeform is a great tool for creating surveys with. There are so many interesting ways to set surveys up, using a 'block' system that is so easy to navigate that anyone can do it. I love the way you get to automatically see a preview of the survey as you set it up, and love how easy it is to personalise the form. Also, the way it collates the data is very clear and useful. Yes, there are limits for the free version but that is clearly stated when you sign up, and past that you can do pretty much as you please.
Claim your business profile now and gain access to all features and respond to customer reviews.
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more
