typeform.com

2.3
2.3 Based on 200 reviews

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses e...

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Average Rating

2.3

/
5

200 Reviews

5 Star
21%
4 Star
7%
3 Star
6%
2 Star
7%
1 Star
58%

Filtered Reviews

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Review Time

Christine Johnson
Typeform does not tell you in advance that you have limited number of responses

I had trouble with getting responses since I was not aware that I had access to limited responses when you are using the "free" plan... I used all of my responses just by myself to make sure that the survey was working. So I was left with ZERO openings for real responses. I decided then to upgrade my plan, cause I had already shared the link in different channels. However, I was not allowed to pay for just a month, I had to pay for a year. Which of course makes no sense if I want to use it just once. And no I would never recommend it, regardless of how good or bad the actual product is.

1
Date of experience: Aug 02, 2021
Clare Sanders
Auto renewal charged £336 without warning

Like somone below I also had a similar experience with Typeform renewals.No notification that my account was about to be renewed on an annual plan and the cost associated with this. First thing I know about it is a notification saying £336 has been taken from my bank account. I was on the free student plan so this was a surprise, and a lot of money!While using the product, I had an ok experience - it did the job for my needs and is why this is 2 stars not 1- but I am astounded at the surprise charge. All other companies remind their customers their account will be renewed and the charge associated with this; giving them time to cancel or downgrade if needed.

2
Date of experience: Jul 28, 2021
Harrison S.
Great tool for collection user…

Great tool for collection user feedback! The ui is simply superb! I love it!

5
Date of experience: Jun 11, 2021
Candy Turner
They need to fix their payment methods…

They need to fix their payment methods and at least tell it upfront. It looks like it's a free service at the beginning, but it really isn't. You need to pay at least 25 euros per month if you want a decent survey.

1
Date of experience: May 25, 2021
Zozox7
Auto renewal of free student plan charged £336 without warning

Tried to charge me £336 without warning once my free student plan expired. No notification that the subscription was due to renew or that the renewal would have a cost. Typeform is an excellent product, but £336 is a lot of money for a student and this automatic renewal without warning has made me sceptical about the ethics of the company.

1
Date of experience: Apr 30, 2021
Janelle Clark
Good enough tool but to get what I'd consider 'standard' features, you need to pay more.

Good enough tool, but the basic subscription - which isn't cheap - excludes what I'd consider a lot of standard functionality (timing of popups/adding links to buttons etc). I'll probably use it for what I need this month then cancel. There are cheaper tools out there that will allow you to do more for less.

3
Date of experience: Apr 09, 2021
Alyson Lewis
Good and intuitive service

The site is easy to use and the forms look very high quality. The evaluations are also great and you can export in many different formats.I used Typeform via a webhook to bring data directly into an Android and iOS app.

5
Date of experience: Mar 18, 2021
Camila F.
why calling it free when it isnt??!?

1
Date of experience: Mar 03, 2021
Jan C.
Hi. At last Angela emailed me. It was an issue with the email address which I register the fist time

I paid a month suscription for the first time.. I preside an Association Board here in Puerto Rico. We create a questionarie to measure answers from our members .Everything was fine until I forgot to wrote the password, so last Friday I've been trying to reset the password. I haven't received one email from Typeform, wrote to an email , no answer. WRote on Twitter even on Facebook, NADA! I need someone from TYPEFORM to help me with this issue.

4
Date of experience: Feb 16, 2021
matogaming55
I am a reseller of Meesho

I am a reseller of Meesho. Need hi sent type form link to update my address and contact detail. I updated my address as well as contact number. When Meesho sent me my prize by Delivery.com . There was my address but someone's contact number, So, I could not give OTP to the delivery boy and my parcel returned to origin.

1
Date of experience: Feb 07, 2021

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  • Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more

  • language https://www.typeform.com/

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