Review Time
signed up for a subscription and used it once. After a year of not using this website and not building a single form, they charged my card again for $420.00 and would not refund my card because they said I didn't cancel my subscription. I then cancelled via email and they just charged my card again for $420.00 a year later. Complete B.S. and a terrible website. Do not sign up for this.
I have cancelled twice and keep getting billed. I have messaged them and no one has even read it. I have left comments on FB, but they get deleted with no follow up. And you can't talk to a live person.THIS IS OUTRAGEOUS.
I was using their free plan to run surveys sent to our users regularly. Suddenly they changed the free plan and gave me a 1-week notice. Now I'm unprepared and my surveys are going to stop working unless I upgrade to a paid plan.This is a very bad practice for trying to get people to upgrade. I would understand if I would expect at least a few weeks' notice.DO NOT use their free plan as you may find yourself dependent on them and then they change the plan at any moment with short notice.
Like many other reviews, we have tried cancelling two years in a row and was charged as auto-enrolled. Got into an argument match over email with their CS team. The CS team is insanely unprofessional. They lay low, give no support, charge you annually, and then berate you when you try to leave. I will never work with them again, nor would I ever ever recommend them to anyone.
Good platform, but I was not told about the ten response limit. I sent out a Typeform in an email to many people. Now I have to pay £30 for 100 responses to keep it live (I need 10 more) ... I feel like they're up selling it after I'm dependent on their product and forced to buy more responses... I wish this was clearer. In two days nobody responded to my request for assistance... I'll never go anywhere near Typeform and at every possible chance bring up how bad this is.
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Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more
