Review Time
Terrible experience. I would strongly caution others.
I signed up for the free trial and entered my credit card details. After using the product for an hour, I realised it simply was not the right fit for our business. Not good or bad, just not for us.
When I went to cancel, I was surprised to find there was no option to do this within the product itself, unlike most legitimate SaaS tools. After some digging, I discovered you have to email the company directly to cancel.
They replied and confirmed the cancellation, but despite this, my card was still charged at the end of the month.
Business is hard for everyone, but a legitimate company should focus on building a great product and not taking money from people’s accounts after they have tried to cancel.
Terrible experience. I would strongly caution others.I signed up for the free trial and entered my credit card details. After using the product for an hour, I realised it simply was not the right fit for our business. Not good or bad, just not for us.When I went to cancel, I was surprised to find there was no option to do this within the product itself, unlike most legitimate SaaS tools. After some digging, I discovered you have to email the company directly to cancel.They replied and confirmed the cancellation, but despite this, my card was still charged at the end of the month.Business is hard for everyone, but a legitimate company should focus on building a great product and not taking money from people’s accounts after they have tried to cancel.
Trying to post messages sometimes can feel like playing the lotto. Lately there have been "thread closed" messages that amount to censorship. There was a time that links to various websites could be added to a message (to serve as documentation, for example, to demonstrate the credibility of statements made), but that doesn't seem to be the case anymore. The folks running that platform don't appear to be 'transparent' in their dealings.
I have been using Disqus for years for online comments. Two weeks ago, it would not allow me to comment, and whichever site I visited, it insisted that my email needed to be verified, offering a link to "send email". No matter how many times I clicked, no email was ever sent, and nothing was done. When I attempted to find a Disqus customer service person to find out what was going on, all I could find was a list of FAQ and a bunch of off topic topics. There is apparently no way to reach a human at this site.
In order to get to Rogers to enter a complaint I have to go through disqus, I tried three times and it kept saying you've entered the wrong email address even though I entered three different email addresses. I have no idea what this application is supposed to do but for me it did nothing
Claim your business profile now and gain access to all features and respond to customer reviews.
Disqus is a worldwide blog comment hosting service for web sites and online communities that use a networked platform.
