uk.spotlightoralcare.com

2.8
2.8 Based on 141 reviews

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Average Rating

2.8

/
5

141 Reviews

5 Star
32%
4 Star
6%
3 Star
10%
2 Star
13%
1 Star
39%

All Reviews

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Review Time

Elaine Walsh
My Spotlight toothpaste and Sonic toothbrush leave my teeth feeling cleaner and whiter.i have been u

My Spotlight toothpaste and Sonic toothbrush leave my teeth feeling cleaner and whiter.i have been using them for the last couple of months and find them much better then my previous brand.

5
Date of experience: Feb 21, 2026
Tyson Adams
Disappointed by online reviews

I made a family order influenced by an article and reviews, but after seeing customer experiences elsewhere, I decided to return for a refund, which I’m glad I did. The support team managed the return process effectively, though I had to cover the postage. Additionally, the marketing team constantly inundates you with daily promotions, and the prices fluctuate more often than the stock market!

2
Date of experience: Dec 04, 2025
rinlo
Completely lost faith in this company…

I have completely lost faith in this company. My family has used their products for years, and I've been a loyal customer. However, after receiving a misleading email followed by an apology and a 'special offer,' I felt insulted. Treating customers as if they're foolish will only drive them away. Based on other reviews, I'm not the only one looking to shop elsewhere!

1
Date of experience: Dec 01, 2025
Iris Anderson
Overpriced products that fail to deliver…

The products are overpriced and don't perform as well as others. Avoid giving them your phone number, as you'll be inundated with ads constantly. You can't change or delete the phone number either.

1
Date of experience: Nov 30, 2025
Melvyn Carter
Regretting my Sonic Toothbrush purchase…

I regret ordering a Sonic Toothbrush without checking reviews first, even though the ad was very convincing. I want to exercise my right to return it and the unopened 'free' whitening gel for a full refund. I await a response, preferably not from a bot, and will update my review accordingly. I'm willing to remove this once I return the products and get a full refund.

1
Date of experience: Nov 28, 2025
Chet Morgan
Relieved to have opted out of the 'Spotlight'

I placed an order for my family based on an article and reviews but ended up returning for a refund after reading customer experiences elsewhere. I'm glad I did. The support team handled the returns well, but I had to pay for postage. Additionally, the marketing team bombards you with daily offers, and the prices change more frequently than the stock market!

2
Date of experience: Nov 15, 2025
SyntexxHD95
What a bunch of clowns

What a bunch of clowns. They change their prices constantly. I was about to buy a bundle with a new offer but noticed additional delivery charges at checkout. The previous day, the price was £3.95 higher with no delivery fee. The new offer included delivery charges, making the price the same. It's all quite misleading.

1
Date of experience: Nov 08, 2025
Jeannie Parker
A COMPLETE SCAM

A COMPLETE SCAM!! I spent a lot on this product because I have sensitive gums, and it was supposedly dentist-recommended. However, I can't use it because it aggravates my gums and is unusable. Avoid if you have sensitive gums; it's a total waste of money.

1
Date of experience: Nov 02, 2025
Lindy Morris
The reviews are accurate

The reviews are accurate. Avoid this brand. The quality is low, especially for the replacement heads that wear out quickly. It's worth spending a little more for better quality. Just avoid this one.

1
Date of experience: Oct 27, 2025
Timothy Harris
The best I've tried

I've tried all the major electric toothbrush brands, and this one is by far the best. The customer service was also fantastic. I can't find any faults.

5
Date of experience: Oct 24, 2025

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