exclusivefstore.com

1
1 Based on 7 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

7 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
100%

All Reviews

Filter Reviews

Review Time

Jan Dahlgaard
In March of 2025 I ordered a bear that you claimed to be indestructible by dogs. You charged me a

In March of 2025 I ordered a bear that you claimed to be indestructible by dogs. You charged me a total of $34.96. My dog took care of that claim immediately by tearing into a leg and the tail of the bear. I sent you pictures and asked for my money back.
Your customer service responded by saying that they would send me 30% as compensation and you can keep the item received. Did I think that it is acceptable. My answer was no.
From that point on I have had continual responses that you would give me a 50% refund and I could throw away the bear. Or that you lost the paperwork

And from then on your response is it is my bank's problem, and your Customer Service Team is assuring me that
It is now February 23,2026. I am still awaiting the refund of anything.
I would like a check made out to me, Curt Dahlgaard, for the total $34.96. My address is 4519, 149th Pl SW, Lynnwood Washington 98087.
It has been a year. Thank you, Curt

1
Date of experience: Feb 23, 2026
glennpbigpond.com
always check supplier

the price was no where near what they quoted and they took out more also an extra amount which I did not ok card has been cancelled as precaution

1
Date of experience: Oct 13, 2025
Karlene Walker
Too bad 0 is not an option

Too bad 0 is not an option. No response to order status requests. Most likely a scam company. Do not purchase from them!!

1
Date of experience: May 01, 2025
Lorena S.
Buy at your own risk.

The company is difficult to get in touch with about problems. My order took 7 weeks to arrive after either not having had proper postage affixed or getting lost. I was informed of both. The first 2 emails I sent via their own links concerning the issue were returned as undeliverable. I finally got a response going through PayPal. I have requested 3 times a refund for a not-as-described dog toy, and have not heard back yet. I'm not really expecting to at this point.

1
Date of experience: Apr 23, 2025
ElfikWing
Unbreak-Bear broke in 10 minutes

I ordered the Unbreak-Bear the third week of February. It arrived in the US about a week later then spent the next 5 weeks crisscrossing the country for delivery March 31. In 10 minutes my dog ripped open the bear, disgorged the stuffing and extracted the single squeaker. She is no longer interested in the toy. I requested a refund per their 100% satisfaction guarantee. They requested photos of the toy and the shipping label. I was offered 30% of purchase price, which I declined. They subsequently offered 50% without return of the product stating that if I want 100% refund I have to return the item. I have replied that this offer is unsatisfactory. They offer 100% satisfaction. Waiting for further developments. The Unbreak-Bear is by no means, indestructible. Definitely not as advertised. The company has yet to fulfill their 100% satisfaction guarantee for my purchase. I cannot recommend the product. I am cautiously optimistic that I will ultimately receive 100% satisfaction as promised on their website without incurring further cost.

1
Date of experience: Apr 08, 2025
In March of 2025 I ordered a bear that…

In March of 2025 I ordered a bear that you claimed to be indestructible by dogs. You charged me a total of $34.96. My dog took care of that claim immediately by tearing into a leg and the tail of the bear. I sent you pictures and asked for my money back.Your customer service responded by saying that they would send me 30% as compensation and you can keep the item received. Did I think that it is acceptable. My answer was no. From that point on I have had continual responses that you would give me a 50% refund and I could throw away the bear. Or that you lost the paperwork And from then on your response is it is my bank's problem, and your Customer Service Team is assuring me that It is now February 23,2026. I am still awaiting the refund of anything. I would like a check made out to me, Curt Dahlgaard, for the total $34.96. My address is 4519, 149th Pl SW, Lynnwood Washington 98087.It has been a year. Thank you, Curt

1
Date of experience: Mar 30, 2025
Toddy Harris
Purchased a indestructible dog toy that…

Purchased a indestructible dog toy that said guaranteed and my dog destroyed it in 30 seconds

1
Date of experience: Mar 16, 2025
Maude Bell
LONG WAIT FOR ORDER

Been waiting for a ornament order since 12-1. This was supposed to be a christmas present for my boss and Christmas has come and gone. Not sure if I will ever get it.

1
Date of experience: Dec 01, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More