Review Time
This device is truly remarkable and distinguishes itself in the current smartphone landscape. The build quality is outstanding—solid, durable, and designed for those seeking reliability and longevity. The keyboard provides a great tactile experience, the weight conveys sturdiness, and overall, the phone offers a premium rugged feel. Software support has been impressively consistent. Updates are frequent, issues are resolved promptly, and the company continues to enhance the user experience. It's encouraging to see such dedication from a smaller manufacturer. For anyone in search of a reliable phone with a physical keyboard and strong construction, this model is definitely worth considering. Highly recommended.
Bryant from Unihertz Support helped to resolve a technical issue we had with our Unihertz Jelly Star. I really appreciate the time he took to walk us through the steps to resolve the problem we were having. He followed up with us every step of the way and before long our phone was back up and running well. We rely on this phone for managing medical needs for one of our family members so it made our day to have the issue resolved :)
My package was damaged in transit and the transporter (Airmee) decided not to deliver because of that. Instead they returned it without me ever having been in contact with the parcel. However, they marked it as “costumer refused delivery” (which is NOT what happened) but when I contacted them about it they confessed that it was automatically marked that way and that I should not take responsibility for it. Unihertz did not understand this, they believe it was me who refused the delivery and won’t acknowledge the evidence to the contrary. At first, unihertz responded to my emails but have since stopped. The package has now been returned to the Amazon facility and I demand a refund!!
Have a Unihertz Titan Slim - screen has a black line across it and it is within warranty. Unihertz say they have no spare screens and cannot replace the phone. Will refund minus £60 usage charge - that does not help. DO NOT buy their products, they do not support them.
After just two years of use, my Unihertz Titan Slim suddenly shut down and entered a boot loop. It won’t start, and all recovery attempts failed. For a device marketed as a “work phone,” this level of reliability is unacceptable.I contacted support, but they only responded with generic suggestions and offered no real help. For anyone relying on their phone for serious tasks, I cannot recommend this brand.
The jelly star is a tiny fully functional phone that slips into the lighter pocket of your jeans and great battery life. When going out of an evening, especially in the summer, it is all I need. Fully connected when I need to be but free as a child otherwise. So much more engaged with friends. It puts the phone back where it is supposed to be - the pocket.
Amazing experience so far!!!! The support has been a tremendous help. And the products even more.Even though Unihertz provides niche products, they deliver them in a perfect way.I purchased the cross-body lanyard for my phone and it provides the strongest support that I have ever experienced.I have also purchased the Tank 4 Pro (although not on the official store yet) and it's been a life changing experience as well.The care and work that they put in their products, I hope one day that they will become as known as Huawei!I wish the best to the team and the company's future.Thank you once again!
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Unihertz is dedicated to developing unique smartphones for niche groups of people. We have introduced the smallest smartphones, QWERTY phones, rugged phones, dual-screen phones, etc., and successfully launched several popular products among smartphone enthusiasts on Kickstarter.
