unique-casa.com

2.2
2.2 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.2

/
5

21 Reviews

5 Star
24%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
67%

All Reviews

Filter Reviews

Review Time

Hannah Brooks
The acrylic prism vase is one of those things that you can’t stop looking at when sunlight hits it.

The acrylic prism vase is one of those things that you can’t stop looking at when sunlight hits it. I ordered the clear one and it actually looks way more expensive than it is. I changed my colour last second and customer support fixed it without acting annoyed, so points for that.

5
Date of experience: Feb 12, 2026
Absolute scam

Absolute scam, stay away from this business! Purchased sandals for $145, free shipment from Melbourne store, thinking if anything goes wrong i can return it to Melbourne. Sandals arrived after few weeks, not genuine brand as advertised, false phone number and address on website - store probably doesn’t exist, return address for my item was in China, paid another $40 for postage, I haven’t received my refund and i don’t think I will.I was completely misled, trusting that the business operates from Melbourne. They even wrote that they are part of business registered in Netherlands… i was very stupid on this instance and i was scammed

1
Date of experience: Feb 07, 2026
Rhett Foxley
Got the rotating table lamp for my desk…

Got the rotating table lamp for my desk and honestly didn’t expect to like it this much. It’s simple but feels strangely premium when you adjust the arm. Makes late night work a bit less painful. Tracking actually updated on time for once so I knew exactly when it was coming.

4
Date of experience: Feb 01, 2026
Cheryl Morello
Definitely a scam company offering…

Definitely a scam company offering similar products to other retailers but delivering disgustingly sub standard products worth a tenth of the price paid. Absolute rubbish.So mad to have been duped by this company.

1
Date of experience: Jan 25, 2026
Hannah Brooks
The acrylic prism vase is one of those…

The acrylic prism vase is one of those things that you can’t stop looking at when sunlight hits it. I ordered the clear one and it actually looks way more expensive than it is. I changed my colour last second and customer support fixed it without acting annoyed, so points for that.

5
Date of experience: Jan 14, 2026
Eleonore
False claims - scammers

I ordered a bathrobe. Price was quoted in Australian dollars but processed through The Netherlands so was charged foreign transaction fee. Bathrobe did not fit and quality was substandard. I tried to return it but I have to send it to China which I was prepared to do but they will only accept a return processed through DHL which is very costly not Australia Post which I was going to send with tracking. Do not purchase from this company, scammers!!I have tried to negotiate a return via Australia Post but they will not allow it.

1
Date of experience: Jan 13, 2026
Miranda Catanuso
BEWARE buying from 'Unique Casa' online retailer

BEWARE: this company is operating a scam. Spent over $250 on what looked like high quality indoor mats with a patterned weave, only to find on arrival that the "design" is simply printed on a very cheap polyester mat which seems to be an outdoor all-weather mat. The mats looked NOTHING like the photo representation, unless you consider the optical illusion of the printed pattern. Whilst the items are returnable it is at buyer's own cost expense so given the weight of mats, not at all practical. I will need to wear this cost and donate these mats as will not use. Honestly, stay away from this retailer!

1
Date of experience: Jan 09, 2026
Rhian Payne
Absolute Scam!

Absolute Scam!Purchased a Brown Zimomo for my daughter for Christmas as her sister has the white, liased back and forth about express shipping as their website says free shipping within Australia and Melbourne Warehouse. Firstly item arrived 4 weeks after purchase. Secondly, item was just a regular sized labubu at nearly $100!! Company so hard to get response from

1
Date of experience: Jan 09, 2026
Rick S
scam alert

ph nos disconected address is very suspicious associated company has very bad reviews and is in china

1
Date of experience: Jan 06, 2026
Ange
SCAM Alert

SCAM Alert. Bought kids smart watch. Doesn’t charge & cant store any contacts. Made contact to return watch for refund. They offered 50% refund. I did not accept this offer. Customer service is someone called M….. Nothing seems to be transparent or honest. Complained to shopify, they are useless & supporting the scammers. I have now lodged a dispute with my bank. Should have read the reviews before making this purchase. Companies like this should be shut down.

1
Date of experience: Dec 27, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More