Review Time
Even with my last-minute planning, the service was able to fulfill my request for a year-end donation campaign for our global team. This initiative not only allows our team to select charities that are important to them individually, but it also serves as valuable research for me in leading our impact efforts. The support team was incredibly helpful and took immediate action. They simplified the process and guided us through each step until completion. I'm enthusiastic about this project and thankful for the partnership with the service. We are also B Corp certified and enjoy collaborating and supporting others in the community!
Despite my last-minute planning, Unwrapit was able to accommodate my request for a year-end donation campaign for our global team. This campaign will not only allow our team to choose charities that matter to them individually, but it's good research for me as I lead our impact.Unwrapit was extremely helpful and jumped into action. They made the process easy and walked with us step-by-step to completion.I'm excited about this experiment and grateful for Unwrapit's partnership. We are also B Corp certified, and love working and supporting others in the community!
We had an all-around great experience with Unwrap It's service as we navigated our first-ever gift campaign. The customer service was excellent, supportive, responsive, and proactive from start to finish. They guided us through the setup, clearly explained each step of the process, and helped us format our data for the most accurate results, all while considering our organization’s unique workflow and branding. Communication was consistent throughout, and they quickly assisted with any individual issues to help improve the experience. Highly recommend!
We partnered with Unwrapit for our 2024 Year-End QC Gift program, and overall, the experience was positive. Our main goal was to show appreciation for our QC team’s hard work throughout the year, and Unwrapit helped us achieve this seamlessly and within budget.What Went Well:– Smooth, Well-Managed Process: From selection to delivery, the gifting process was efficient and organized. The Unwrapit team was responsive, helpful, and even provided us with two complimentary Campaign Boosts.– Exceptional Team & Portal: Working with Unwrapit was a pleasure. Their team is always willing to listen, quick to answer any questions, and brings a positive, “we can do it” attitude. The portal itself was user-friendly, intuitive, and gave us no issues throughout the campaign.– User Experience: Both administrators and recipients found the Unwrapit portal easy to navigate. It elevated the gifting experience beyond a simple email and provided valuable visibility into gift redemption rates and recipient feedback.– Design & Presentation: The gift options were visually appealing and aligned well with our company’s brand.–Digital & Environmentally Friendly: All gifts were delivered digitally, which was not only environmentally friendly but also eliminated the need to worry about shipping logistics or customs issues for our global recipients.– Tracking & Transparency: The ability to track how many of the recipients redeemed their gifts was extremely helpful for our team.– Timely Execution: The program was launched and completed on schedule, ensuring gifts were delivered before the end of the quarter.Areas for Improvement:– Mastercard Gift Issues: We understand this was Unwrapit’s first time offering Mastercard as a gift option. Many of our recipients experienced difficulties redeeming their Mastercard gift, with some encountering error messages. While the Unwrapit Help Center team was very responsive, the Help Center for Mastercard was confusing and led to some of our recipients ultimately giving up on redeeming their gift due to continued unresolved issues.– More Information Needed on Redemption Process: We would have appreciated more detailed information upfront about how the Mastercard redemption process would work, especially regarding the personal information required by the Mastercard vendor. Several recipients encountered issues because they were unaware of, or did not provide, the necessary information. Having this information in advance would have allowed us to better prepare and inform our recipients, reducing confusion and improving the overall experience.Conclusion:Unwrapit provided a unique and interactive gifting experience, supported by an outstanding team and a reliable, user-friendly portal. The digital nature of the gifts was a major plus, making the process environmentally friendly and hassle-free for our international recipients. While there were some challenges with the Mastercard gift option and communication around the redemption process, the overall experience was great. We look forward to seeing improvements in these areas and would recommend Unwrapit to other organizations seeking a professional, engaging, and easy-to-use digital gifting solution.
Unwrapit was the perfect partner for providing a sustainable and personalized gifting experience for our event attendees. The diverse range of gifting options was both wide and intriguing, and our attendees loved the opportunity to pay their gifts forward to nonprofit organizations that aligned with their personal goals. The service and support from the Unwrapit team were exceptional—they were responsive, attentive, and went above and beyond to make our experience special. We especially appreciated their ability to cater to our global attendees with region-specific gifts. You won't be disappointed with Unwrapit. We will definitely consider using them again in the future.
Unwrappit is an absolute game-changer! Their eco-friendly, creative gifting solutions are thoughtful and sustainable, aligning perfectly with our company's values. The process is seamless from start to finish, and their team is top-notch. The unique and personal touches on each campaign blew away our team. Unwrappit puts a lot of care into every detail. I highly recommend it if you're looking for a gifting experience that stands out and makes a positive impact!
Everyone on the firm that participated in the campaign had wonderful feedback and loved the experience. We saw some high fives and other celebrations, as well as received personal emails from people thanking us for the gifts and how cool they thought the experience was!
The team at Unwrapit give white glove service in the new age of gifting - with a focus on sustainability. They customize campaigns to make sure it fits your brand, and most importantly, keep in constant contact to make sure the gifting options and campaign are exactly what you envision. I recommend Unwrapit it to anybody that is considering giving a gift for attending an event or client/employee appreciation.
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Unwrapit is on a mission to help companies break free from the conventional thinking that surrounds corporate gift gifting. Our digital gifting platform offers a way for companies to give gifts to their clients, event attendees or employees through a fully brandable and personalized gift experience, at any scale. The gifts are low/no waste and sustainably-minded, and recipients are able to choose a gift that resonates most with them.See more
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