upway.be

4.3
4.3 Based on 17 reviews

...

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Average Rating

4.3

/
5

17 Reviews

5 Star
78%
4 Star
6%
3 Star
0%
2 Star
6%
1 Star
11%

All Reviews

Filter Reviews

Review Time

Eduardo Veber
Upway provided me a lot of useful information. Its filters were also very helpful and I was able to

Upway provided me a lot of useful information. Its filters were also very helpful and I was able to find a very good offer for the bike that now it´s mine!

5
Date of experience: Apr 19, 2026
Hans
Great after sales service

My E bike of less than a year developed a battery issue . Estimation at the bikerepair shop was april €1000 . Unfortunately Upway could not accept the repair , but offered to take it back with full refund for another bike . The exchange was solved within a week. Picked- up and delivered at my door .

5
Date of experience: Mar 25, 2026
Ivan Lazarevic
Customer service

Customer service. Quality of the product.

5
Date of experience: Mar 20, 2026
John Rowe
Great reliable service

5
Date of experience: Mar 17, 2026
Eduardo Veber
Super recommended!

Upway provided me a lot of useful information. Its filters were also very helpful and I was able to find a very good offer for the bike that now it´s mine!

5
Date of experience: Mar 17, 2026
Very good and fine e-bike with quick…

Very good and fine e-bike with quick and careful shipping

5
Date of experience: Mar 13, 2026
Monika
Good experience

Good experience. They answer rather quickly. The bikes arrived as in the picture, everything was according to the description.Most importantly - they arrived undamaged.Hopefully there will be no issues further and no reason to contact regarding this bestelling.Overal, pleasant experience and I can recomment it.Nice to buy almost new bike for much lower price.

5
Date of experience: Mar 12, 2026
Stijn De Clercq
Deeply disappointed

First bike didn’t have electric assistance and was broken. I paid 79 euros to return it. Second bike was labeled on the site at 500 km, turned out to be 2200 km. The extender was not correctly attached and was loose, part missing.Upway clearly states they check on a whole lot of points, that’s rubbish.I’m deeply dissapointed.

1
Date of experience: Mar 10, 2026
Bahadir Samli
The toolset was not for this bike

The toolset was not for this bike, and i had to use also other pedals as theşr pedals did bot go thru

2
Date of experience: Mar 10, 2026
Great support afterwards

Great support afterwards. There was a problem caused by the transport, but Upway made sure that the bike got repaired very fast.

5
Date of experience: Mar 05, 2026

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