us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jorden Hooks
Immaculate

Their flawless and immaculate clothing.

5
Date of experience: Aug 06, 2022
D. Carr
I ordered the leather biker jacket

I ordered the leather biker jacket. It looked I like I expected it to, and arrived faster than I thought.

5
Date of experience: Aug 05, 2022
Scott Hutton
I shopped online

I shopped online. Site was easy to navigate and purchases arrived quickly.

5
Date of experience: Aug 05, 2022
EBENEZER JOHN
I ordered 2 sweatshirts with same size…

I ordered 2 sweatshirts with same size however 1st is perfect fit but the 2nd one is running bigger than the 1st Not sure why.... so a little disappointed by the product

4
Date of experience: Aug 04, 2022
JM Thompson
Sent the wrong size

Ordered a sweater for my son in laws birthday & saw a cute sweater I’d like for myself. Everything arrived very quickly. However, the sweater for me was HUGE. I know it’s supposed to oversized, but it turns on you sent the wrong size - it was two sizes larger than what I ordered.

3
Date of experience: Aug 04, 2022
Erik A.
No instructions to return an item

The package came with no instructions on how to return an item, and the Returns section of the US website is blank. Other retailers offer clear and easy instructions to return items. Terrible online shopper experience!

1
Date of experience: Aug 04, 2022
Wendy Mo
My order got stuck in the Louisville US…

My order got stuck in the Louisville US for “Missing Booking Info” since July 29 for 7 days since I placed ordered on July 25th.

1
Date of experience: Aug 04, 2022
jenny TRINH
Great style and quality

Shopped at the store multiple times and employees were helpful and always had great sale.

5
Date of experience: Aug 04, 2022
Olivia Carlton
Vegan Shoe Review

Quick and easy delivery!

5
Date of experience: Aug 04, 2022
Henry Castleton
The items where not delivered on time

The items where not delivered on time. Paid expedited shipping and got them 8 days later.

3
Date of experience: Aug 04, 2022

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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